Did anyone encounter maxis 3G problem for the past 2-2days? I am staying at dengkil/cyberjaya, and the 3g connection is on off quite often.

hi guys, another bad experience with maxis here.
yesterday i bought ip5 at MEPS Cyberjaya. during the unboxing of the package, the staff notice that there is a very obvious line on top of the screen. length around 2cm. its very big line and so obvious.

then, the staff told me that this set need to be send for warranty. wtf! im not even touch the phone yet, and they ask to to send for warranty!

i did argue about it and insist for the new set. but, staff said no.,, now, i spend 2k for nothing already and need to wait 14days to get my new ip5!

is that any black and white saying i can get on the spot replacement? if yes, can someone provide me link or watever it is for my reference?

I already email the CS + Sandip Das. They are looking on this natters seriously.. lets see how, or else ill bring this matters to SKMM... n to make it more fun, im gonna bring this to KPDNKK.. i paid 2k for nothing and need to wait for 14days.. bullshit service by MAXIS....

just some update today, friday i send email to CS and put their the MAXIS CEO on the cc list. And u know what, after 1hr i get a call from Maxis to clarify and issue.

yesterday again they called me after i sort of pushing their CS in twitter, they called me and update me on the status. and maxis are going to give me 3months waiver + confirm its brand new set. And in also request for the email as a confirmation of our conversation and i get the email yesterday with all the promise stated in the mails.

so now, in just reply their email to push them again. Hope can get a set as soonest possible..

i did complain about the MEP and the staff who entertain me that day.. on top of that, i lodge a complain to SKMM also.. they just called me this morning to get the details of the event... Lets see how....

Just receive a call from Maxis today. Phone are ready for collection tomorrow.. hopefully everything is fine...

today got my new + seal ip5... i check each and everything b4 i leave the MEPS.. now i satisfy with my 2nd ip5 already... this afternoon, maxis called me just to make sure everything goes smooth on my side... thanks god everyhting done without any hassle...

Just give a call to the MC before u go.. Try to search at Maxis website, the contact no should be there...

But they cap the speed rite?? Is freaking slow when they capped the speed...