I had register an IValue 100 by march 7. Due to maxis billing date is 17 of month...I had been charge for rm42 from 7-17 march. Now maxis didnt deduct the bill from my advance payment rm500...it let it accumulate to april RM112 bill and bared my line.

I had call maxis centre and she said i need to clear all the overdue payment rm155 only can deduct my advance payment start from nxt month...WTF

I wondering:
1) why maxis wont automatic deduct my advance payment from d first date i registered!!
2) the contract mentioned the advance payment could be deducted from the FIRST 5 MONTHS after u register...BUT I HAD PAY 2 month RM155 for that...so wll my advance payment will be deducted until OCTOBER from now MAY?? or from march to august? if march to august, what would be happen to my advance balance?

Very unhappy with maxis now