i having problem with my iphone5 screen lately,i got this phone last year from maxis.

anyone familiar with the maxis warranty process?

will i get a one-to-one exhange?

Well, one thing for sure, you won't get your replacement on the spot. Waiting time is around 2 weeks, add another week if you're just sending it to a Maxis reseller not the Maxis Centre (some of them ships to Maxis on weekly basis, depending on size).

Your unit will be exchanged with either a refurb or new unit, also partly depends on the cosmetic outlook of your current iPhone. Refurb or brand new, it will come in a sealed plastic pack containing only the phone (no box). So the only way to check either it's brand new or not is by checking its serial/IMEI.

From a website not too far away...

We present iPhone 6!!!!!!!!

well, i went maxis centre yesterday evening.

was handle by one maxis personnel with some attitude problem. yes, he told me that currently,there is no stock available and he was asking me to check back with him next week to see any unit available or not.

i really hope can get 1 phone fast laa.

Well, that escalated quickly!

Hello, does this mean that the refurbished phone outlook condition depending on current phone condition? if got scratches then the phone giving us for replacement also like that?

If it's shit, don't take it.

Nicely tell that fella the condition is bad. If everything else fail, quote MCMC or Sales of Goods Act in the law.

That might settle your problem pretty quick.

guys want to ask.

I got my iphone 5 on May 6.

the problem is my phone network is not stable. its connects to 3G but sometimes the connections drops to no internet(same place)

and I think because of this, my battery is dying quite fast.

And I cant get LTE. I went to maxis store(menara Maxis) and put my phone next to the demo with LTE but my phone seems cant receive it.
I complain and the guy said my sim card is potong one so must get original nano sim card. It will cost me RM25

I dont think it is because of the sim card.

I gonna go back again there and ask to put the sim card from the demo phone into my phone and see if can receive LTE or not.

anyone face the same problem?

it is. you have to get an original nano SIM

so it is really the nano sim problem is it? anyone faced the same problem before.

yes bro. if u enable LTE in general settings, sometimes its gonna be like that because ur default is 3g. if u notice, when u only on data without enable LTE in general settings, u will see 3g icon also at ur status bar. but after changes sim, no problem at all..

ok will change sim then. thank for the advices.

Just got my iphone 5. Im using cut off hotlink sim. How to activate my internet and any plan siggested? Should i on my lte setting. I dont mind using 3g as long as i get mobile internet. And what symbol should i look for at the top of the screen to know i have mobile internet! Thanks in advance guys.

look for E, 3G and LTE. Shows that you are on data.

Dont worry, you would only able to receive E or 3G for the data mobile coz for LTE, it required newer sim

Thanks guys! Much appreciated ,

Any idea which outlet still have iphone5 black color 16gb, went to 4 outlet today no stock only white left. Even KLCC also. Gaaaaa!

This post has been edited by blissandecstasy: Jul 20 2013, 10:06 PM

i surrendered my phone at sunway maxis and collected 3 days after that. According to them, its a new set LOL

That's fast , did SUNWAY MAXIS promised u this short length of time?