Hi Asus,

I currently using RT AC68U, and i just change to Maxis Fibre and also follow the guide on how to use custom router, it works fine but somehow my phone was not working, while i check on Maxis Technicolor router to troubleshoot the connectivity it gave me this error message that i unable contact to the DNS 1 and 2. Please refer the attachment. May i know what would likely be the issue? As i was able to ping the two DNS server IP as well.

Thanks in advanced for all sifus



Attached thumbnail(s)

Hi Asus

Ya, i did connect the cable between the port3(asus) and wan(Maxis) however it was still not functioning, is there any way to troubleshoot?

Hi Asus

The firmware was same, so do i need to do factory reset on technicolor or my asus router?

Hi I have a ASUS AC68U router...i bought this router few years back when i initial setup it will show special requirement for Unif Home, BIZ or maxis etc...however recently i change ISP to unifi and when i try to setup the PPPoE it didnt show the special requirement option for me...could anyone assist on this???
Previously i was using Maxis and now change to Unifi which required VLAN setting in ASUS router...i had done factory reset, firmware recovery and whatever i could to get the option for Unifi, but i have no luck on this...can any sifu advise on this? Milion thanks in advanced.