Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
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 Feb 2 2016, 12:27 PM
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#1
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Junior Member
18 posts Joined: Apr 2011 
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Hi ASUS my RT-N12HP_B1 wireless/wifi not working for some reason. Already factory reset it (didn't work), updated the firmware (didn't work). Please advise.
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Oct 17 2016, 07:28 PM
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#2
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Junior Member
18 posts Joined: Apr 2011
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Hi, my rt-n14uhp has a problem, all of its lan ports are not working after i reset the router. can only use the wireless
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Jan 2 2018, 10:46 AM
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#3
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Junior Member
18 posts Joined: Apr 2011
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Hi Asus Tech,
I bought RT-N14UHP on 2015/02/10, My router cannot have a stable with the ISP/Internet. It seems to disconnect every 30 mins & 1 hour. This problem has been going on for a week. How do i make a RMA ? |
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Jan 2 2018, 11:16 AM
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#4
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Junior Member
18 posts Joined: Apr 2011
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QUOTE(ASUSmy @ Jan 2 2018, 11:02 AM) Hi dannyedi, Hi,You can try updating the firmware to the latest and test again. Do a factory reset too if can. https://www.asus.com/my/Networking/RTN14UHP...pDesk_Download/ If still same, you can send back to the place you bought for warranty claim to send to the following service center. Networking Service Center ADVANCENET KL 145,JALAN KENARI 23A, BANDAR PUCHONG JAYA, PUCHONG, 47100, SELANGOR DARUL EHSAN ADVANCENET PENANG NO. 105-08-02 (8TH FLOOR), HEXAGON TECH PARK, JALAN GURDWARA, 10300, PENANG ADVANCENET MELAKA G-10, JALAN PM5, PLAZA MAHKOTA, 75000 MELAKA ADVANCENET JB NO56, JALAN MOLEK 1/28, TAMAN MOLEK, 81100 JOHOR BAHRU ADVANCENET KCH 31, GROUND FLOOR, S/L 5, BLK 10, HOCK KUI COMMERCIAL CENTRE PHASE 3, JLN TUN AHMAD ZAIDI ADCURE, 93150 KUCHING ADVANCENET KK LOT 16. 1ST FLOOR, KOLAM CENTRE PH1, JALAN LINTAS, 88300 KOTA KINABALU Working hours: 9AM - 6PM - Monday to Friday, excluding Public Holidays and State Holidays Thank you  I've already updated the firmware & the problem still persist. Can i just mail my router to Advancenet or i need to go there in person ? |
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