your router more issues than mine, have you ever though about bring it to RMA?

lol ... now seems to be stable after complaint to AsusMY ...


until next kernal panic , i think let it be

Hi everyone,

Finally i gave up on my old router and bought a AC88U.

The wireless is all setup. However I am find that the LAN Ports are not working.

I managed to setup the system with the lan port directly connected to my computer at first. Then i moved it to where all my house wired lan are located. None of the ports seems to be working including the one lan cable connecting to the synology NAS Drive.

Anyone has experience regarding this?

LAN ports are all tagged correctly with the right VLAN ID? 500 for Unifi, 621 for Maxis Fibre.

I assume so. I used the preset settings for Unifi Home didnt change anything.

Try Manual settings and input VLAN ID 500 for everything if you are not bothered with HyppTV.

Noob here.

Do you know how to do that

No worries. Follow my guide:

1) Log into your router.

2) Click the Home icon labelled LAN under Advanced Settings.

3) Then, click the IPTV tab. Under ‘Select ISP Profile’, select ‘Manual Setting’. Enter ‘500’ in all the VID boxes. Click ‘Apply’ and reboot your router.

Hopefully that will work.

What do you mean by not working? No internet connection or the ports are not active?

Unfortunately not able to work as well.

I plug in the ports with existing lan cables which were working fine on another router, non of them were detected by the router. The Lan Cable lights remain off.

I checked on the PC connection on the other end and it was showing no connection.

since LAN is not working , did you try accessing your router using 192.168.1.1 with wifi using phone or tablet maybe ?
maybe can try a factory reset if you can login via wifi

Reset the router and try again. If still can’t, it could be something wrong with the LAN ports on the router, hopefully not.

Anyway to check the log in the VDSL modem provided by TM?

No. Just report to TM and tell them that it could be a modem issue. They will change it as it is under lifetime warranty.

This post has been edited by SilentVampire: Jan 21 2018, 02:11 PM

i also having same issue like you now....unifi suddenly not working. ..account info stated invalid account but after i click apply button without changing anything..the connection on back..happen first time.

did you manage to find out the solution ??

Hi gcoolw,

No, I haven't found the solution yet but as SilentVampire said, it could be the modem problem. Are you located in JB or other area? I wonder if this issue is happening at certain area where TM could be upgrading their backend network?

Hi all, I bought an ASUS LYRA home wifi mesh system last week, but encounter some issues with the secondary lyra nodes. I set up everything step by step following the instructions using Lyra iOS app, and everything was fine until I realize that once I turn off the power switch and turn on again (I always turn off my internet during bedtime), all the secondary lyra nodes will lost connection to the primary one, and they won't auto connect to the primary node. No matter how much times I reset the single node or the whole lyra network, the problem still exists. Please advice, thank you!

*Do explain in layman term as I am not that computer literate. XD

Can you show your entire networking map from TM modem to Lyra?

Make sure it runs the latest firmware as well.

TP-Link Modem (TD W8961ND) @ 2nd floor > Asus Lyra primary node @ 2nd floor> Asus Lyra secondary nodes (2 devices, 1 @ second floor, 1 @ 1st floor)

Yes the firmware has been updated to the latest version 3.0.0.4.382