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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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tiensheng
post Sep 15 2013, 01:02 PM

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will there be any chances for Asus to fixed the firmware version checking for RT-N66U ?
cause after pressing the "CHECK" button , it says downloading with no status at all , don't know if the router is dead or hang or whatever it is doing .... ?

Just flash new firmware for N66U again , and seems like my RT-N12 cannot connect to RT-N66U .. need to do a hard reset in order to get it work ...

This post has been edited by tiensheng: Sep 15 2013, 01:03 PM
InSplre
post Sep 15 2013, 06:08 PM

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From time to time, my RT-N16 have this in the error log, what is this?

Firmware : 3.0.0.4.374_168

» Click to show Spoiler - click again to hide... «
ddr3
post Sep 16 2013, 09:52 AM

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May i ask, the download master programme in the asus router, does it support alldebrid link download?
TSASUSmy
post Sep 17 2013, 04:06 PM

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QUOTE(tiensheng @ Sep 15 2013, 01:02 PM)
will there be any chances for Asus to fixed the firmware version checking for RT-N66U ?
cause after pressing the "CHECK" button , it says downloading with no status at all , don't know if the router is dead or hang or whatever it is doing .... ?

Just flash new firmware for N66U again , and seems like my RT-N12 cannot connect to RT-N66U .. need to do a hard reset in order to get it work ...
*
Hi tiensheng,

Let me know if you still face problem with the new firmware, and the the new firmware require you to a factory reset after update. Maybe that's why you unable to connect to it.

Thank you
tiensheng
post Sep 17 2013, 07:35 PM

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QUOTE(ASUSmy @ Sep 17 2013, 04:06 PM)
Hi tiensheng,

Let me know if you still face problem with the new firmware, and the the new firmware require you to a factory reset after update. Maybe that's why you unable to connect to it.

Thank you
*
factory reset on both RT-N66U and RT-N12 after firmware upgrading !
change the "Control Channel" from default 6 to 11 .... looks good now ~
smile.gif
ahchun
post Sep 18 2013, 09:49 AM

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will the be price revise for all current model due to RT-AC68U is going to be in market soon?
owc
post Sep 19 2013, 09:57 PM

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Hi Asus Support,

May I know do Lowyat Plaza (KL) got sell the replacement power adapter for my ASUS RT-N56U ?

Does it support Huawei E392u-12 LTE modem on the USB port?

FCC ID: MSQ-RTN56U
IC: 3658A-RTN56U

SN: B3IEK3000135
MAC: BCAEC5EAD65D
PIN NO: 52032318

This post has been edited by owc: Sep 19 2013, 10:05 PM
shanyung
post Sep 23 2013, 12:41 PM

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Dear ASUSmy,

I'm glad to see you here. I'm having a problem on port forwarding on an ASUS RT-N56U, firmware version 3.0.0.4.374_239, that I hope you will be able to advise a resolution.

Previously, I was using TM's D-LINK UNIFI router, and then a TP-LINK without any issues forwarding port 3389 for RDP to a Windows machine, a VPN port 1723, and many other ports. all without problem. In this previous setup, my RT-N56U was operating in AP mode only.

Now I want to use this RT-N56U to be the main gateway to UNIFI, and have been setting it up fine with Internet access and HyppTV IPTV. However, I can't get the port forwarding to work on it. It just doesn't get traffic through a specific port (e.g. 3389) to a private IP in my LAN and back to the source device in the Internet.

Are there some special configurations on RT-N56U that I need to do? I'm not sure what I need to check. Could you please advise? In the meantime I will just revert to my trusty RM150 TP-LINK router...

Thank you,
Shanyung
TSASUSmy
post Sep 23 2013, 02:30 PM

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QUOTE(owc @ Sep 19 2013, 09:57 PM)
Hi Asus Support,

May I know do Lowyat Plaza (KL) got sell the replacement power adapter for my ASUS RT-N56U ?

Does it support Huawei E392u-12 LTE modem on the USB port?

FCC ID: MSQ-RTN56U
IC: 3658A-RTN56U

SN: B3IEK3000135
MAC: BCAEC5EAD65D
PIN NO: 52032318
*
Hi owc,

Our networking device have 3 years warranty, and from the serial number provided by you it is still within that period.

You can send back to the place you bought for warranty claim.

And if you just want to buy an extra adapter, sorry we don't have dealer selling original adapter.

Thank you
owc
post Sep 23 2013, 02:36 PM

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QUOTE(ASUSmy @ Sep 23 2013, 02:30 PM)
Hi owc,

Our networking device have 3 years warranty, and from the serial number provided by you it is still within that period.

You can send back to the place you bought for warranty claim.

And if you just want to buy an extra adapter, sorry we don't have dealer selling original adapter.

Thank you
*
How if my adapter missing or misplaces, how am i able to use back the device?
TSASUSmy
post Sep 23 2013, 02:56 PM

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QUOTE(shanyung @ Sep 23 2013, 12:41 PM)
Dear ASUSmy,

I'm glad to see you here.  I'm having a problem on port forwarding on an ASUS RT-N56U, firmware version 3.0.0.4.374_239, that I hope you will be able to advise a resolution.

Previously, I was using TM's D-LINK UNIFI router, and then a TP-LINK without any issues forwarding port 3389 for RDP to a Windows machine, a VPN port 1723, and many other ports. all without problem.  In this previous setup, my RT-N56U was operating in AP mode only.

Now I want to use this RT-N56U to be the main gateway to UNIFI, and have been setting it up fine with Internet access and HyppTV IPTV.  However, I can't get the port forwarding to work on it.  It just doesn't get traffic through a specific port (e.g. 3389) to a private IP in my LAN and back to the source device in the Internet.

Are there some special configurations on RT-N56U that I need to do?  I'm not sure what I need to check.  Could you please advise?  In the meantime I will just revert to my trusty RM150 TP-LINK router...

Thank you,
Shanyung
*
Hi shanyung,

You can have a look on how the forwarding are set from the link below.

http://www.asus.com/support/Search-Result-...word=forwarding

And can I ask, can you provide an image on how you set the port forwarding?

Thank you
owc
post Sep 23 2013, 04:15 PM

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QUOTE(ASUSmy @ Sep 23 2013, 02:30 PM)
Hi owc,

Our networking device have 3 years warranty, and from the serial number provided by you it is still within that period.

You can send back to the place you bought for warranty claim.

And if you just want to buy an extra adapter, sorry we don't have dealer selling original adapter.

Thank you
*
QUOTE(owc @ Sep 23 2013, 02:36 PM)
How if my adapter missing or misplaces, how am i able to use back the device?
*
Hi Asusmy,

you are not answering my question yet!

Thank you.
TSASUSmy
post Sep 23 2013, 04:24 PM

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QUOTE(owc @ Sep 23 2013, 04:15 PM)
Hi Asusmy,

you are not answering my question yet!

Thank you.
*
Hi owc,

I am asking our service center what we can do for you, will get back to you once I have any update. As mention we didn't sell any replacement for adapter, all are came together with the new router.

Thank you
Avatar1975
post Sep 24 2013, 11:14 AM

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so far any issue on Asus AC66U for Unifi? plan to get one.

is this router signal strong enough to cover a double story house? i will put router at living, my room is at 2nd floor which block by few wall.

current TPlink router 1043 is able to reach to my laptop in my room but with 1 bar signal. hope can get a better signal router.


owc
post Sep 24 2013, 04:43 PM

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QUOTE(ASUSmy @ Sep 23 2013, 04:24 PM)
Hi owc,

I am asking our service center what we can do for you, will get back to you once I have any update. As mention we didn't sell any replacement for adapter, all are came together with the new router.

Thank you
*
Any reply?
shanyung
post Sep 24 2013, 07:03 PM

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QUOTE(ASUSmy @ Sep 23 2013, 02:56 PM)
Hi shanyung,

You can have a look on how the forwarding are set from the link below.

http://www.asus.com/support/Search-Result-...word=forwarding

And can I ask, can you provide an image on how you set the port forwarding?

Thank you
*
Hi ASUSmy, I'm using private IP 172.26.0.0/24 for my LAN. RT-N56U LAN IP address is 172.26.0.3.

Here is a screenshot of my settings. I'm keeping it simple for now.

Attached Image

The only ports I can access from the Internet are 80 and 8080 (redirected) because I have its admin console enabled from the WAN. For the other ports I have set up, "connection timed out" is the error. Perhaps the requests are passing through but probably not routed correctly?

The destination IP 172.26.0.6 is running and is connected to the router port 3.

Please advise.

Thank you,
Shanyung



***EDIT***
I have figured out the cause of the problem now. The gateway was still pointing to my old router on my server. This explains why the response from the server did not reach the ASUS. Thanks for your help ASUSmy.
***EDIT***

This post has been edited by shanyung: Sep 24 2013, 08:35 PM
TSASUSmy
post Sep 25 2013, 09:40 AM

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QUOTE(owc @ Sep 24 2013, 04:43 PM)
Any reply?
*
Hi owc,

After check with our service centre, they able to let you to purchase the adapter from them but you will need to wait until Monday to allow them to get a new one. The price is RM30. I will PM you the location where to get the new adapter once available.

Thank you
owc
post Sep 25 2013, 10:11 AM

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QUOTE(ASUSmy @ Sep 25 2013, 09:40 AM)
Hi owc,

After check with our service centre, they able to let you to purchase the adapter from them but you will need to wait until Monday to allow them to get a new one. The price is RM30. I will PM you the location where to get the new adapter once available.

Thank you
*
Thanks, possible in Lowyat or Bukit Bintang area?
Avatar1975
post Sep 25 2013, 10:14 AM

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From: Johor Bahru
hi Asusmy

would like to ask you,

so far any issue on Asus AC66U for Unifi? plan to get one.

is this router signal strong enough to cover a double story house? i will put router at living, my room is at 2nd floor which block by few wall.

current TPlink router 1043 is able to reach to my laptop in my room but with 1 bar signal. hope can get a better signal router.

TSASUSmy
post Sep 25 2013, 10:37 AM

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QUOTE(owc @ Sep 25 2013, 10:11 AM)
Thanks, possible in Lowyat or Bukit Bintang area?
*
Hi owc,

Yes, should be around there.

Thank you
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