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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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InSplre
post Oct 7 2015, 11:34 PM

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From: kat situ kat sana


Hi,

The latest firmware for RT-AC68U (3.0.0.4.378_9135) have this out of memory issue, any one else face the same issue?

» Click to show Spoiler - click again to hide... «


This post has been edited by InSplre: Oct 7 2015, 11:38 PM
chinkw1
post Oct 8 2015, 09:38 AM

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Dear Asus,

Wonder RT-AC 66 ASUS router can support Unifi VIP50?

This post has been edited by chinkw1: Oct 8 2015, 10:10 AM
TSASUSmy
post Oct 8 2015, 09:53 AM

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QUOTE(jonathan82 @ Oct 7 2015, 08:14 PM)
Dear Asus,
I understand that Asus will gives complimentary 100GB of cloud storage for customers who purchase RT-AC87U router. I recently purchased 1 but can't find any link or promotional code to enable me to enjoy this cloud storage. I've send 2 emails to Asus customer support but no reply from them. Can you help me here?
Thanks.
*
Hi jonathan82,

The promotion are only available for limited time only and you can refer to below image, there will be a 100GB cloud sticker on the box.

This post has been edited by ASUSmy: Oct 8 2015, 09:53 AM


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jonathan82
post Oct 8 2015, 09:59 AM

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QUOTE(ASUSmy @ Oct 8 2015, 09:53 AM)
Hi jonathan82,

The promotion are only available for limited time only and you can refer to below image, there will be a 100GB cloud sticker on the box.
*
Thank you Asus.
TSASUSmy
post Oct 8 2015, 10:09 AM

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QUOTE(InSplre @ Oct 7 2015, 11:34 PM)
Hi,

The latest firmware for RT-AC68U (3.0.0.4.378_9135) have this out of memory issue, any one else face the same issue?

» Click to show Spoiler - click again to hide... «

*
Hi InSplre,

Do you mind providing me the full system log? Will need to know what else is running that caused the messages.

Do e-mail it to me, please include the setting file also.

Thank you

This post has been edited by ASUSmy: Oct 8 2015, 10:10 AM
TSASUSmy
post Oct 8 2015, 10:23 AM

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QUOTE(chinkw1 @ Oct 8 2015, 09:38 AM)
Dear Asus,

Wonder RT-AC 66 ASUS router can support Unifi VIP50?
*
Hi chinkw1,

RT-AC66U shouldn't have any problem handling 50Mbps.

Thank you
amxpayne67
post Oct 8 2015, 11:32 AM

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QUOTE(ASUSmy @ Oct 7 2015, 03:55 PM)
Hi amxpayne67,

Can you provide me your system log and setting file of your router? I will try to duplicate the problem here.

I will PM you my e-mail address.

Thank you
*
Hi ASUSmy,

I already emailed you all the information you need.

Thank You.
TSASUSmy
post Oct 8 2015, 11:42 AM

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QUOTE(amxpayne67 @ Oct 8 2015, 11:32 AM)
Hi ASUSmy,

I already emailed you all the information you need.

Thank You.
*
Hi amxpayne67,

Yes, received your mail. And I would like to ask, do you need to install the software in-order for it to work on PC?

Under the Preference, do you need to put any dial up connection?

Because the one I have no need to install anything and it just plug and surf.

Thank you
amxpayne67
post Oct 8 2015, 01:02 PM

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QUOTE(ASUSmy @ Oct 8 2015, 11:42 AM)
Hi amxpayne67,

Yes, received your mail. And I would like to ask, do you need to install the software in-order for it to work on PC?

Under the Preference, do you need to put any dial up connection?

Because the one I have no need to install anything and it just plug and surf.

Thank you
*
Yes, i do need to install the software in order to work for PC.

*Edit: I have contacted P1 CS and it seems they have released new modem without host. That might be the problem with my modem. Let me sort it out with P1 first. Thank you for your assistance.

*UPDATE 9/10/15: I've exchange my previous UH235 modem at P1 Paddock Jalan Templer and get the lastest version of it. It turns out that the old model cannot be used with the router. Many thanks to ASUSmy for his assistance notworthy.gif . Note to all P1 UH235 users, if you want to use the 3G/4G dual wan function for Asus router, please exchange your modem for the latest model. icon_rolleyes.gif

This post has been edited by amxpayne67: Oct 9 2015, 07:00 PM
Harddisk
post Oct 8 2015, 01:34 PM

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ASUSmy UGPM.
xhakox
post Oct 8 2015, 01:59 PM

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What's a good router for Unifi 50MBps? For now I can't afford to buy those at RM200 above.

If possible has wider range and good for online gaming.
ks1230
post Oct 8 2015, 07:27 PM

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Hi,

I am currently using rt-n18u with the latest firmware and the system log is being flooded with the below msg: mDNSNetMonitor: GetLargeResourceRecord: opt 65002 optlen 8 wrong ..anyone have any idea what is wrong?Thanks
InSplre
post Oct 9 2015, 09:20 AM

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QUOTE(ASUSmy @ Oct 8 2015, 10:09 AM)
Hi InSplre,

Do you mind providing me the full system log? Will need to know what else is running that caused the messages.

Do e-mail it to me, please include the setting file also.

Thank you
*
Already sent you the log and a copy of the setting to your email.
TSASUSmy
post Oct 9 2015, 10:05 AM

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QUOTE(InSplre @ Oct 9 2015, 09:20 AM)
Already sent you the log and a copy of the setting to your email.
*
Hi InSplre,

Received your mail, may I ask have you tried to do a factory reset before?

Is there any device connected to LAN port and USB port?

Thank you
TSASUSmy
post Oct 9 2015, 10:05 AM

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QUOTE(InSplre @ Oct 9 2015, 09:20 AM)
Already sent you the log and a copy of the setting to your email.
*
Hi InSplre,

Received your mail, may I ask have you tried to do a factory reset before?

Is there any device connected to LAN port and USB port?

Thank you
Xefron
post Oct 9 2015, 10:08 AM

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this new AC1200 is not using Broadcom chipset right ? ... i am assuming it is a Mediatek based on the price.
TSASUSmy
post Oct 9 2015, 10:11 AM

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QUOTE(xhakox @ Oct 8 2015, 01:59 PM)
What's a good router for Unifi 50MBps? For now I can't afford to buy those at RM200 above.

If possible has wider range and good for online gaming.
*
Hi xhakox,

I would suggest you to invest more on router that has 450Mbps in WiFi speed if you plan to use it for UNIFI 50Mbps. Unless you are using LAN port only.

If not, you may not fully use the bandwidth for your Internet package.

This include your WiFi adapter.

Thank you
InSplre
post Oct 9 2015, 02:30 PM

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From: kat situ kat sana


QUOTE(ASUSmy @ Oct 9 2015, 10:05 AM)
Hi InSplre,

Received your mail, may I ask have you tried to do a factory reset before?

Is there any device connected to LAN port and USB port?

Thank you
*
Yerp,factory reset before and after upgrade. All LAN point fully utilise and nothing connected at USB
Ookami-kun
post Oct 9 2015, 08:59 PM

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Hi. I just bought Asus RT-N12 D1, I want to change Unifi default router and I have set it up just like in the video however, I couldn't connect to the internet, "No Internet Access". The HyppTV works just fine, but I couldn't connect to internet. Please help. I have reset the router couple of times, but couldn't connect.
young_97
post Oct 10 2015, 03:21 PM

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hi does asuswrt-merlin void warranty ?

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