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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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kienhow
post Apr 13 2013, 06:29 PM

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QUOTE(kienhow @ Apr 10 2013, 08:59 PM)
try both channel .. still the same
I am using dell laptop with build in (IntelĀ® WiFi Link 5100 AGN adapter).

My router is just infront of my laptop...

which firmware u referring?
Currently I on 3.0.0.4.260..
*
Hi Asus,

Anything wrong with the adapter?
BennyTheBall
post Apr 14 2013, 12:55 PM

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Good day ASUSMY,

I would just like to ask. Does the RT-N12HP support streamyx?

I've been trying to setup my wifi connection but it constantly gives me the internet connection detection time out screen. When I tick the Special Requirement from ISP checkbox in the choose the WAN connection type provided by your ISP screen, I notice that tmnet-streamyx is not included.

Also during setup. I noticed the wifi light is not switched on. However I've put it down that it would automatically do so once I've successfully setup the internet connection type. Is my assumption right? Or have I gotten a faulty router?

Just some additional information. I've tried a firmware update in the hopes that it would allow the router to detect the ISP.

I look forward to your input and assistance as I've nowhere else to turn to.

Thanks in advance!

Best Regards,
BennyTheBall
TSASUSmy
post Apr 15 2013, 11:17 AM

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QUOTE(kienhow @ Apr 13 2013, 06:29 PM)
Hi Asus,

Anything wrong with the adapter?
*
Hi kienhow,

Can you try updating the IntelĀ® WiFi Link 5100 AGN adapter driver to have a try.

Thank you
TSASUSmy
post Apr 15 2013, 11:21 AM

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QUOTE(BennyTheBall @ Apr 14 2013, 12:55 PM)
Good day ASUSMY,

I would just like to ask. Does the RT-N12HP support streamyx?

I've been trying to setup my wifi connection but it constantly gives me the internet connection detection time out screen. When I tick the Special Requirement from ISP checkbox in the choose the WAN connection type provided by your ISP screen, I notice that tmnet-streamyx is not included.

Also during setup. I noticed the wifi light is not switched on. However I've put it down that it would automatically do so once I've successfully setup the internet connection type. Is my assumption right? Or have I gotten a faulty router?

Just some additional information. I've tried a firmware update in the hopes that it would allow the router to detect the ISP.

I look forward to your input and assistance as I've nowhere else to turn to.

Thanks in advance!

Best Regards,
BennyTheBall
*
Hi BennyTheBall,

Yes this router able to support streamyx, can I know how is the connection go about between the modem and the RT-N12HP.

Is the modem you using now is modem router or it just modem only.

Have you checked your streamyx password? Because it is case sensitive.

Thank you
BennyTheBall
post Apr 15 2013, 09:49 PM

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QUOTE(ASUSmy @ Apr 15 2013, 11:21 AM)
Hi BennyTheBall,

Yes this router able to support streamyx, can I know how is the connection go about between the modem and the RT-N12HP.

Is the modem you using now is modem router or it just modem only.

Have you checked your streamyx password? Because it is case sensitive.

Thank you
*
Hi ASUSmy,

Thanks for the reply.

Well my modem and the RT-N12HP is connected via the DSL cables.

The modem I'm using is just a simple normal modem. A TP-LINK TD-8817.

I've checked my streamyx password. It's the same one I use to connect from my modem to PC. It works then but when it comes to connecting my modem to PC via the wireless router using the DSL cable. It does not give me access to the internet except to the RT-N12HP ip address.

Even after troubleshooting the manual I've downloaded from the ASUS website that if auto detecting ISP does not work to revert to manual setup of ISP. I.e. Manually inputting the ISP username and password. I am still unable to connect to the internet and prompts me to input ISP username and password.

I have my suspicion that it could be faulty hardware. But the wireless light works when attempting 1st time Quick Internet Setup during the detecting ISP part. Plus my brother can detect the router on his iPhone.

I patiently await your advice.

P.s. As I'm working during the day time on weekdays and my office do not allow access to forums due to security reasons, I can only provide feedback at night except during the weekends.

Thank you very much once again.
TSASUSmy
post Apr 16 2013, 10:44 AM

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QUOTE(BennyTheBall @ Apr 15 2013, 09:49 PM)
Hi ASUSmy,

Thanks for the reply.

Well my modem and the RT-N12HP is connected via the DSL cables.

The modem I'm using is just a simple normal modem. A TP-LINK TD-8817.

I've checked my streamyx password. It's the same one I use to connect from my modem to PC. It works then but when it comes to connecting my modem to PC via the wireless router using the DSL cable. It does not give me access to the internet except to the RT-N12HP ip address.

Even after troubleshooting the manual I've downloaded from the ASUS website that if auto detecting ISP does not work to revert to manual setup of ISP. I.e. Manually inputting the ISP username and password. I am still unable to connect to the internet and prompts me to input ISP username and password.

I have my suspicion that it could be faulty hardware. But the wireless light works when attempting 1st time Quick Internet Setup during the detecting ISP part. Plus my brother can detect the router on his iPhone.

I patiently await your advice.

P.s. As I'm working during the day time on weekdays and my office do not allow access to forums due to security reasons, I can only provide feedback at night except during the weekends.

Thank you very much once again.
*
Hi BennyTheBall,

The modem model that you have provided is an modem router, have you change the TP-LINK TD-8817 to bridge mode?

Below is the link to a PDF file regarding the model TP-LINK TD-8817, when choosing the connection type, you need to select the bridge mode.
http://www.tp-link.com.my/Resources/docume..._TD-8817QIG.pdf

Once you change it, you need to plug the LAN cable to the WAN at RT-N12HP.

Thank you
pennykia
post Apr 16 2013, 05:24 PM

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hi, TS.... my router keep posting log below :

QUOTE
Apr 16 17:19:46 kernel: protocol 0000 is buggy, dev eth1
Apr 16 17:19:47 kernel: protocol 0000 is buggy, dev eth2
firmware :3.0.0.4.270
RT-AC66u .....
is that anything wrong ?
TSASUSmy
post Apr 16 2013, 05:28 PM

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QUOTE(pennykia @ Apr 16 2013, 05:24 PM)
hi, TS.... my router keep posting log below :
firmware :3.0.0.4.270
RT-AC66u .....
is that anything wrong ?
*
Hi pennykia,

You can try update the latest firmware to see the problem still occur or not.

3.0.0.4.354

http://support.asus.com/Download.aspx?SLan...66U_3004354.rar

Thank you
mikelanding
post Apr 16 2013, 05:29 PM

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QUOTE(pennykia @ Apr 16 2013, 05:24 PM)
hi, TS.... my router keep posting log below :
firmware :3.0.0.4.270
RT-AC66u .....
is that anything wrong ?
*
Maybe you should try flash new firmware: 3.0.0.4.354
Detail: http://forums.smallnetbuilder.com/showthread.php?t=10508

I using now. So far stable especially the 5Ghz wifi signal is stable now
pennykia
post Apr 16 2013, 05:32 PM

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QUOTE(ASUSmy @ Apr 16 2013, 05:28 PM)
Hi pennykia,

You can try update the latest firmware to see the problem still occur or not.

3.0.0.4.354

http://support.asus.com/Download.aspx?SLan...66U_3004354.rar

Thank you
*
QUOTE(mikelanding @ Apr 16 2013, 05:29 PM)
Maybe you should try flash new firmware: 3.0.0.4.354
Detail: http://forums.smallnetbuilder.com/showthread.php?t=10508

I using now. So far stable especially the 5Ghz wifi signal is stable now
*
noted!! downloading now.... hopefully will raise my pce-ac66 adapter speed, currently 526Mbps only zzzz (-60dbm)
will report back smile.gif thank
BennyTheBall
post Apr 16 2013, 09:25 PM

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QUOTE(ASUSmy @ Apr 16 2013, 10:44 AM)
Hi BennyTheBall,

The modem model that you have provided is an modem router, have you change the TP-LINK TD-8817 to bridge mode?

Below is the link to a PDF file regarding the model TP-LINK TD-8817, when choosing the connection type, you need to select the bridge mode.
http://www.tp-link.com.my/Resources/docume..._TD-8817QIG.pdf

Once you change it, you need to plug the LAN cable to the WAN at RT-N12HP.

Thank you
*
Hi ASUSmy,

Thanks for the reply.

I regret to report that after selecting bridge mode on my modem and connecting to the wireless router WAN port. I am still unable to get the wireless router to detect the ISP.

Do you have anymore suggestions I could try? Is there any reason why I can't get the wireless router to detect the ISP? I really do not want this wireless router to be a RM200++ sink.

I patiently await your input. Thanks.
TSASUSmy
post Apr 17 2013, 03:40 PM

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QUOTE(BennyTheBall @ Apr 16 2013, 09:25 PM)
Hi ASUSmy,

Thanks for the reply.

I regret to report that after selecting bridge mode on my modem and connecting to the wireless router WAN port. I am still unable to get the wireless router to detect the ISP.

Do you have anymore suggestions I could try? Is there any reason why I can't get the wireless router to detect the ISP? I really do not want this wireless router to be a RM200++ sink.

I patiently await your input. Thanks.
*
Hi BennyTheBall,

Need your help to provide me the log file and the setting file from the router and e-mail to me. I will check you setting and the log.

I will PM you my e-mail.

Thank you
BennyTheBall
post Apr 17 2013, 09:02 PM

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QUOTE(ASUSmy @ Apr 17 2013, 03:40 PM)
Hi BennyTheBall,

Need your help to provide me the log file and the setting file from the router and e-mail to me. I will check you setting and the log.

I will PM you my e-mail.

Thank you
*
Hi ASUSmy,

I've just PM'ed you the files under the subject: BennyTheBall log file and settings file

Thanks a lot man.

Best Regards,

BennyTheBall
spawney
post Apr 17 2013, 09:11 PM

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Hi ASUSmy,

Can Asus RT-N56U support Huawei E398 Revision U15?

Thanks
starwalk2002
post Apr 18 2013, 09:01 AM

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Hi Asusmy,

I have came across an article on security of router and RT-N66U is one of the router tested. I find the article quite disturbing especially when it mentioned the security of router can be easily compromised.

I am currently using RT-n66u.

Top WiFi router easy to hack says study

Is ASUS going to do something on it?


TSASUSmy
post Apr 18 2013, 10:56 AM

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QUOTE(spawney @ Apr 17 2013, 09:11 PM)
Hi ASUSmy,

Can Asus RT-N56U support Huawei E398 Revision U15?

Thanks
*
Hi spawney,

Sorry this model is no in our support list.

http://event.asus.com/2009/networks/3gsupport/

Thank you
spawney
post Apr 18 2013, 05:07 PM

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QUOTE(ASUSmy @ Apr 18 2013, 10:56 AM)
Hi spawney,

Sorry this model is no in our support list.

http://event.asus.com/2009/networks/3gsupport/

Thank you
*
Hi ASUSmy,

Thanks for the quick response.

Im noob and not sure if I'm right - but I checked the models on your above list and most of the supported models seem like pretty old, only 7.2Mbps max and no 4G models.

The latest firmware notes says better support for USB modems so any plans to update the supported list?

What other options do I have beside changing router?

Thanks
TSASUSmy
post Apr 18 2013, 05:19 PM

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QUOTE(spawney @ Apr 18 2013, 05:07 PM)
Hi ASUSmy,

Thanks for the quick response.

Im noob and not sure if I'm right - but I checked the models on your above list and most of the supported models seem like pretty old, only 7.2Mbps max and no 4G models.

The latest firmware notes says better support for USB modems so any plans to update the supported list?

What other options do I have beside changing router?

Thanks
*
Hi spawney.

Only the below models support 4G WIMAX, tested on YES.
RT-N16U, RT-N65U, RT-N66U and RT-AC66U support 4G WiMAX.

Thank you
spawney
post Apr 18 2013, 10:18 PM

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QUOTE(ASUSmy @ Apr 18 2013, 05:19 PM)
Hi spawney.

Only the below models support 4G WIMAX, tested on YES.
RT-N16U, RT-N65U, RT-N66U and RT-AC66U support 4G WiMAX.

Thank you
*
Thanks ASUSmy.

What I mean was:

I'm now using RT N56U and it only supports slow 7.2Mbps USB modems.

In the near future, will RT N56U support faster usb modems like 14.4Mbps, 21.6Mbps, 28.8Mbps, 42Mbps, etc??

If your answer to the above is NO, than I can consider buying a new router now. Will be better than spending money on a slow 7.2Mbps usb modem.

Thank you
TSASUSmy
post Apr 19 2013, 09:23 AM

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QUOTE(spawney @ Apr 18 2013, 10:18 PM)
Thanks ASUSmy.

What I mean was:

I'm now using RT N56U and it only supports slow 7.2Mbps USB modems.

In the near future, will RT N56U support faster usb modems like 14.4Mbps, 21.6Mbps, 28.8Mbps, 42Mbps, etc??

If your answer to the above is NO, than I can consider buying a new router now. Will be better than spending money on a slow 7.2Mbps usb modem.

Thank you
*
Hi spawney,

Due to the flash size on this router, it unable to support 4G USB dongle in near future.

Thank you

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