Hi h_f_x, if can try do a factory reset and see the problem still persist or not.

Thank you

Hi lion8667, the RT-N12HP are estimated to be available within February 2013. You can stay tune in our Facebook for more update.

http://www.facebook.com/asusmalaysia?flyingspaghettimonster=ts&fref=ts

Thank you

Hi nyunyu, due to Padavan firmware is not our official firmware, I unable to give any comment on this. And I can see that you get this information from KL Seet, maybe you can know more from them.

As for the warranty you can refer to the warranty policy below. The dealer/service centre have the right to reject the warranty "if" they found out the device are damage because of third party firmware.

Networking Warranty Policy
A Limited Warranty is offered on Asus Networking products. This Limited Warranty does not cover any software applications or programs; non-Asus products or non-Asus branded peripherals.

Asus guarantees that the Asus Networking products that you have purchased are free from defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period starts from the date of purchase. Your sales receipt, showing the date of purchase , is the proof of your purchase date. You may be required by your Purchase Site or Asus Authorized service Providers to present the proof of purchase as a condition of receiving warranty service. You are entitled to a hardware warranty service if a repair is required within the Limited Warranty Period.

During the Limited Warranty Period, Asus will, at its sole discretion, repair or replace any defective component. All spare-parts or module removed under this Limited Warranty become the property of Asus .

Exclusions from this Limited Warranty Service

Asus does not guarantee uninterrupted or error-free operation of this product. Any technical or other support provided for the product under warranty, such as assistance via telephone with “how-to” questions and those regarding product setup and information, being provided without warranties of any kind. The warranty only covers failures or malfunctions occurred in normal use conditions during the warranty period, as well as for any material or workmanship defect. The warranty will not apply if:

-the product has been tampered, repaired and/or modified by non-authorized personnel;
-the serial number has been altered, cancelled or removed;
-the warranty seals have been broken or altered;
-the damage is caused by accident, natural disaster, intentional or accidental misuse, abuse, neglect or -improper maintenance, or the abnormal use conditions;
-the damage is caused by an external electrical fault or any accident;
-the damage from use outside of the operation or storage parameters or environment detailed in the User's Manual;
-the damage is caused from the using of parts not manufactured or sold by ASUSTeK.
damage is caused from third party software or from virus(es);
-the software loss or data loss that may occur during repair or replacement.


Returning a Networking Product to your Purchase Site or an Asus Authorized Service Provider during the warranty period does not automatically mean that it will be repaired free of charge. Upon receiving your product, the Service Centre reserves the right to check the validity of your warranty and your request for warranty service.

Neither Asus, Asus Notebook Service Center, Asus Authorized Service Provider , nor your reseller are responsible for any of your confidential, proprietary or personal information contained in the product which you return to Asus , Asus Notebook Service Centre or Asus Authorized Service Provider for any reason. You should remove all such information from the product prior to its return.

Asus Notebook Service Centre n or Asus Authorized Service Provider is not responsible for damage or loss of any personal data, programs, or removable storage media. Asus is not responsible for the restoration or reinstallation of any data or programs other than software installed by Asus when the the product was manufactured.


Warning：
-Warranty period may differ regionally, please check with your purchase Site.
-Warranty invalid if damage/dysfunction caused by improper handling/usage, destruction.
-Warranty invalid if serial label is removed, broken.
-Warranty invalid if disassembly by end-user or non-ASUS-authorized repair centers.

Thank you

Hi digilife, sorry to inform you that RT-N15U do not support 3G/4G USB modem. I just go through the google, you can find some information on Tomato firmware for the 3G/4G USB modem on the web for the model RT-N15U.

Thank you

Hi pennykia, the PCE-AC66 will start selling this month. No news on the promotion yet but stay tune on our Facebook for more information.

Thank you

Hi Irfan2397, there is a switch at the back of the router. You push it to the mode that you want.

Thank you

Hi Irfan2397, after you switch to repeater, log in the router using Internet browser by typing 192.168.1.1.

Default user name and password is "admin"/"admin".

After log in you will be in repeater mode, you are require to search for the network that you want to repeat and connect to it. Once connected, you are done setting up the repeater.

Thank you

Hi kinseong,

Yes, the RT-N65U able to work with Astro IPTV.

Thank you

Hi bakuteh, have your select your ISP profiles under the IPTV at LAN section? You an select it also when you setting up the router. When selecting the connection type, at the bottom there got a check box when you tick it, a list of ISP will pop out at right side. Select your ISP and follow the step to finish the setup.

Thank you

Hi digilife, nope the RT-N13 is no longer available.

Thank you

Hi bo093, can you pm me your DSL-N12 serial number? I can help check whether your place is near to our distributor or not. If further than Wangsa Maju, then sorry that you need to send back to them to do the warranty claim.

Thank you

Hi takr, the proper way to unmount an USB device is by ejecting the USB device which is located at the top right of the router interface.

Try see is the problem still happen or not.

Thank you

Hi MrSpeedy, sorry to inform you that after I double check with our RD, the DSL-N12U unable to support USB HDD.

It only support for USB modem and printer server.

Thank you

Hi gilbert, old GUI will not have this function under AP mode. Below is the link for the beta firmware of new GUI. You can download and update it to get the Guest Network under AP mode.

Please do a factory reset before and after updating the firmware.

https://www.asuswebstorage.com/navigate/s/2...4A95EB2BF52C95Y

Thank you

Hi irangan, yes it is very easy to set up the UNIFI setting. When you are choosing the connection type when setting up the internet connection, at the bottom of the list, there is a checkbox. Tick the checkbox and a list of ISP will pop out at the rigth side, choose your ISP and continue the step to finish the setup.

Thank you.

Hi maxiscool,

You can find the latest firmware in our Global website, below is the link.

The firmware version is 3.0.0.4.250.

http://www.asus.com/Networking/RTN12HP/#support_Download_35

Thank you

Hi maxiscool, yes this firmware can support UNIFI.

Thank you

maxiscool,
You are welcome. Cheers.

This post has been edited by ASUSmy: Feb 21 2013, 09:31 AM

Hi f0ul99,

Below is the answer for your questions.

1. EA-N66 can go up to 450Mbps while USB-N53 up to 300Mbps.

2. Yes, RT-AC66U support Unifi.

3. PCE-AC66 are estimated to be available early March 2013.

4. As for the USB version, USB-AC53 are estimated to be available mid of March 2013.

Both this device you can get it from the IT store that are selling our networking product when they are available.

Thank you

Hi frozzbyte,

Yes, RT-N66U can support Maxis Fibre. By updating the newest firmware on web, you can do the setup just by selecting the correct ISP.

Thank you