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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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XtremeHeat
post Mar 25 2013, 04:54 PM

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QUOTE(ASUSmy @ Mar 25 2013, 11:30 AM)
Hi XtremeHeat,

Try have a look on the youtube below, hope it help. It how to setup the UNIFI.

http://youtu.be/TfEVAlxxjBY

And may I know is you LAN cable from your modem are linked to WAN port at the router?

Thank you
*
Yes, the setup is as per the instructions from the Asus Utility. LAN cable connected from port 1 on the modem to the WAN port of the router and another LAN cable from the LAN port of my laptop to the LAN 1 port on the router. Don't know if the problem is with the @$%^@^ Unifi modem. vmad.gif

i'll give the steps from the youtube video you recommended a try first. Thanks. Let's just hope it works like it did for Icehart.
TSASUSmy
post Mar 26 2013, 11:41 AM

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QUOTE(tan1975 @ Mar 23 2013, 08:57 PM)
Hi,

tested firmware 3.0.0.4.354

1. All LAN port can be accessed using "Manual" option in LAN-IPTV

Issues:
1. Internet -Connected BUT CANNOT Browse (CBCB)
2. Tried "Maxis Fiber" and "Maxis Fiber Special" same result.

Suggestion
1. Let user tag Internet VLAN on the WAN port under WAN option
2. Individual LAN port with individual VLAN taging and Trunk mode option for IPTV and VoIP in "Manual" mode under LAN-IPTV (this allow user to maximise their router usage)
3. Maxis Fiber Special renamed Maxis Fiber (HSBB)

For now, back to 3.0.0.4.260 for Internet access

by the way, does Asus have 8x GE port AP Router?

Thanks

[attachmentid=3361831]
*
Hi tan1975,

May I know what is the Internet package that your friend is using?

Thank you
tan1975
post Mar 26 2013, 01:39 PM

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i am on Maxis Fiber over HSBB (TM infra)

QUOTE(ASUSmy @ Mar 26 2013, 11:41 AM)
Hi tan1975,

May I know what is the Internet package that your friend is using?

Thank you
*
JosephChen
post Mar 26 2013, 02:56 PM

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Hi ASUSmy,

Any good news for IPTV-Singtel Mio TV issue? Thanks.
TSASUSmy
post Mar 26 2013, 03:19 PM

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QUOTE(JosephChen @ Mar 26 2013, 02:56 PM)
Hi ASUSmy,

Any good news for IPTV-Singtel Mio TV issue? Thanks.
*
Hi JosephChen,

Actually i want to ask what is your friend Internet Package he/she using?

Thank you
JosephChen
post Mar 26 2013, 04:54 PM

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QUOTE(ASUSmy @ Mar 26 2013, 03:19 PM)
Hi JosephChen,

Actually i want to ask what is your friend Internet Package he/she using?

Thank you
*
https://www.singtelshop.com/bundles/mioHome...ohome_catalogue

Plan is 15Mbps mio Home, ADSL

Modem is Aztech DSL1015EW(S)


I do research for this issue, found a thread. RT-N56U modem only can be AP router, RT-N56U can't be a AP router because Aztech DSL1015EW(S) is a lousy router modem, nat session only 2k. i will moving to his house on next month, so i bring my my RT-N56u router modem to his house to test. House got 8 ppl, total 15 device connected to router, we need a good router to handle to workload. We consider to buy RT-N56u or RT-N66u if router can support IPTV-Mio TV

http://forums.hardwarezone.com.sg/internet...ts-3540200.html

QUOTE
Singtel ADSL users, please take note:
The Singtel presets are NOT for you, since they only work for Singtel exStream Fibre. Enabling the presets will only serve to disable your internet connection as well as other related services.

You can however

still use the N56U in Router Mode with a standalone ADSL modem to the WAN port and WAN connection type set to PPPoE (these modems are somehow rare nowadays though) to get internet connectivity and let the N56U handle routing and wireless and theoretically give you the best possible performance (assuming no MioTV or MioVoice; no 2Wire in this scenario),

or

use the N56U in Access Point Mode (WAN port to LAN port of 2Wire; in this mode, WAN port of N56U becomes a LAN port with DHCP disabled) to take advantage of the N56U's wireless capabilities. Some limited additional functionalities like media server and USB ports are still available in this mode as well, and you will still be able to log in to the N56U’s admin page. The 2Wire will handle routing, MioTV and MioVoice. Avoid bridging the 2Wire to the N56U since this will only cause MioTV issues.

ADSL story short – Singtel presets not for you; if you have an N56U or are planning to get one, it either works as a normal router with a standalone ADSL modem w/o MioTV and MioVoice, or as an access point with MioTV and MioVoice still being served by the 2Wire.


XtremeHeat
post Mar 26 2013, 09:14 PM

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QUOTE(ASUSmy @ Mar 25 2013, 11:30 AM)
Hi XtremeHeat,

Try have a look on the youtube below, hope it help. It how to setup the UNIFI.

http://youtu.be/TfEVAlxxjBY

And may I know is you LAN cable from your modem are linked to WAN port at the router?

Thank you
*
Hi ASUSmy,

I still can't connect the router to the d@mn Unifi modem. mad.gif It's either the d@mn modem cannot detect the router as it does the DLINK router from TM or the router can't detect the lousy modem. rclxub.gif I honestly think its the d@mn modem's fault as the router can detect all the other things plugged into its WAN port (i.e. laptop, router, etc.) vmad.gif

When the modem is connected to the router via a LAN cable plugged into both item's WAN port, the router's WAN light does not blink at all. doh.gif

I urgently need your assistance on this. If i really can't use this router, I might as well bring it back to the vendor and see if I can exchange it for another model.

Hope to hear from you soon!!!
TSASUSmy
post Mar 27 2013, 09:56 AM

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QUOTE(XtremeHeat @ Mar 26 2013, 09:14 PM)
Hi ASUSmy,

I still can't connect the router to the d@mn Unifi modem.  mad.gif It's either the d@mn modem cannot detect the router as it does the DLINK router from TM or the router can't detect the lousy modem. rclxub.gif  I honestly think its the d@mn modem's fault as the router can detect all the other things plugged into its WAN port (i.e. laptop, router, etc.) vmad.gif

When the modem is connected to the router via a LAN cable plugged into both item's WAN port, the router's WAN light does not blink at all. doh.gif

I urgently need your assistance on this. If i really can't use this router, I might as well bring it back to the vendor and see if I can exchange it for another model.

Hope to hear from you soon!!!
*
Hi XtremeHeat, do you might providing me the configuration and system log file to me to have a check?

You can get it under Administration.

I will PM you my e-mail address.

Thank you
tomboyed
post Mar 27 2013, 11:17 AM

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Hi Asusmy,

Thank you for your reply.

As for the Asus RT-AC66U, which LAN port is the IPTV port for UniFi HyppTV? How do you set it or enable it?

And how to update to the latest firmware? do we need to backup the existing firmware before updating to the latest firmware,etc ?

Thank you
tomboyed
post Mar 27 2013, 05:06 PM

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Hi Asusmy,

Is your Asus RT-AC66U router compatible with this TM UniFi modem: Alcatel Lucent I-240G-P ??

Anyone here using RT-AC66U with the above modem?

Any known issues or problems?

Thank you
TSASUSmy
post Mar 27 2013, 05:09 PM

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QUOTE(tomboyed @ Mar 27 2013, 11:17 AM)
Hi Asusmy,

Thank you for your reply.

As for the Asus RT-AC66U, which LAN port is the IPTV port for UniFi HyppTV? How do you set it or enable it?

And how to update to the latest firmware? do we need to backup the existing firmware before updating to the latest firmware,etc ?

Thank you
*
Hi

The UNIFI IPTV are fixed at LAN port 4. And the latest firmware for RT-AC66U is 3.0.0.4.354. Below is the link to download.

http://support.asus.com/Download.aspx?SLan...66U_3004354.rar

You can straight update the firmware without backing up.

Thank you

This post has been edited by ASUSmy: Mar 27 2013, 06:29 PM
tan1975
post Mar 27 2013, 10:14 PM

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Any updates?

Same issue if i get the N66 as well?

QUOTE(ASUSmy @ Mar 26 2013, 11:41 AM)
Hi tan1975,

May I know what is the Internet package that your friend is using?

Thank you
*
TSASUSmy
post Mar 28 2013, 05:18 PM

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QUOTE(tan1975 @ Mar 27 2013, 10:14 PM)
Any updates?

Same issue if i get the N66 as well?
*
Hi tan1975,

Can you try on this beta firmware?

9.0.0.4.353

https://www.asuswebstorage.com/navigate/s/7...9048617FCC117FY

Thank you
tan1975
post Mar 28 2013, 05:55 PM

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same as 3.0.0.4.354


QUOTE(ASUSmy @ Mar 28 2013, 05:18 PM)
Hi tan1975,

Can you try on this beta firmware?

9.0.0.4.353

https://www.asuswebstorage.com/navigate/s/7...9048617FCC117FY

Thank you
*
TSASUSmy
post Mar 28 2013, 06:29 PM

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QUOTE(tan1975 @ Mar 28 2013, 05:55 PM)
same as 3.0.0.4.354
*
Hi tan1975,

Same as 3.0.0.4.354, you mean LAN 3 & 4 cannot use as normal LAN if you set the ISP manually?

Thank you
tan1975
post Mar 28 2013, 09:01 PM

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Yep,

same issues as 3.0.0.4.354

once in manual, connected but cannot browse.

appreciate your help to resolve this soonest as i would like to fire up my NAS.

QUOTE(ASUSmy @ Mar 28 2013, 06:29 PM)
Hi tan1975,

Same as 3.0.0.4.354, you mean LAN 3 & 4 cannot use as normal LAN if you set the ISP manually?

Thank you
*
h_f_x
post Mar 29 2013, 12:48 AM

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Hello,

I've been using RT-N56U for about 3 months now and recently I've been having this problem where I cant connect to the 2.4Ghz connection. With my laptop it'll either unable to connect at all or connected with limited access, no internet while for my phone (Galaxy S2) I cant connect at all.

5Ghz connection is fine except that the signal is not so strong when I'm in my room (router is downstairs), 2.4Ghz used to work just fine.

I've just upgraded my firmware to 3.0.0.4.342 but the problem existed beforehand.

What can I do to fix this?

Thanks

edit: So after restarting both my laptop and modem/router, I managed to connect BUT, only for a minute or so before it failed and I couldnt connect to it anymore. 5Ghz is fine. This is frustrating, I've only been using the router for about 3 months and I dont even keep it on 24/7 (I switched it off when I'm not home)..

This post has been edited by h_f_x: Mar 29 2013, 01:22 AM
TSASUSmy
post Mar 29 2013, 09:20 AM

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QUOTE(h_f_x @ Mar 29 2013, 12:48 AM)
Hello,

I've been using RT-N56U for about 3 months now and recently I've been having this problem where I cant connect to the 2.4Ghz connection. With my laptop it'll either unable to connect at all or connected with limited access, no internet while for my phone (Galaxy S2) I cant connect at all.

5Ghz connection is fine except that the signal is not so strong when I'm in my room (router is downstairs), 2.4Ghz used to work just fine.

I've just upgraded my firmware to 3.0.0.4.342 but the problem existed beforehand.

What can I do to fix this?

Thanks

edit: So after restarting both my laptop and modem/router, I managed to connect BUT, only for a minute or so before it failed and I couldnt connect to it anymore. 5Ghz is fine. This is frustrating, I've only been using the router for about 3 months and I dont even keep it on 24/7 (I switched it off when I'm not home)..
*
Hi h_f_x,

Have you try do a factory reset and see the problem still occur or not?

Thank you
TSASUSmy
post Mar 29 2013, 11:43 AM

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QUOTE(tan1975 @ Mar 28 2013, 09:01 PM)
Yep,

same issues as 3.0.0.4.354

once in manual, connected but cannot browse.

appreciate your help to resolve this soonest as i would like to fire up my NAS.
*
Hi tan1975,

May I know were you able to log in to the router using LAN cable to LAN port 3 or 4 without setting the ISP or after you do a factory reset?

Thank you


h_f_x
post Mar 29 2013, 03:42 PM

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QUOTE(ASUSmy @ Mar 29 2013, 09:20 AM)
Hi h_f_x,

Have you try do a factory reset and see the problem still occur or not?

Thank you
*
Ah okay, how could I've forgotten the ultimate, problem solving, factory reset option??

That works. Thanks

edited: I celebrated too soon, not more than an hour later, the problem returns.. I've done some googling and it seems like this 2.4Ghz connection problem is rather common... So frustrating if I need to do factory resets everytime to fix this..

This post has been edited by h_f_x: Mar 29 2013, 04:19 PM

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