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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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AV_2018
post Dec 17 2021, 11:17 AM

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QUOTE(Oltromen Ripot @ Dec 17 2021, 08:12 AM)
Correct me if I'm wrong.

- DNS resolution isn't always straight forward i.e. we usually use DNS forwarder like 8.8.8.8 1.1.1.1 9.9.9.9 202.188.1.5 202.188.0.133

- Asus router uses stubby as DoT proxy with privacy=1

- DoT by default carries information about who is the origin requesting DNS resolution i.e. will have WAN IP address of Asus router.

- by setting privacy=1, the WAN IP address of Asus router will not be included in DoT requests, and DNS forwarder will also not reveal the jnformation to the final DNS resolver.

- since, for example, Akamai cannot determine who is the original requester, instead of returning result best for Unifi IP, it will just return a default CDN IP which might and usually not nearest to client.
*
Yes. When privacy=1, the DoT request will contain a flag asking the DNS server (8.8.8.8 for example) to not forward the subnet of WAN IP to the upstream (Akamai's DNS server). For Unifi users, when using Google DNS with privacy=1, Akamai will use Singapore server. With privacy=0, Akamai will use cache server that is within TM's network (IP of the server belongs to TM). The Singapore server connection is sometimes very very slow to the point that a 360p video cannot load whereas the TM cache server is always fast. When using 1.1.1.1 it doesn't matter and will be slow during peak hours anyway because 1.1.1.1 doesn't support EDNS0 Client Subnet. 1.1.1.1 is not recommended for users who use streaming services because of this.
Oltromen Ripot
post Dec 17 2021, 11:31 AM

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QUOTE(AV_2018 @ Dec 17 2021, 11:17 AM)
Yes. When privacy=1, the DoT request will contain a flag asking the DNS server (8.8.8.8 for example) to not forward the subnet of WAN IP to the upstream (Akamai's DNS server). For Unifi users, when using Google DNS with privacy=1, Akamai will use Singapore server. With privacy=0, Akamai will use cache server that is within TM's network (IP of the server belongs to TM). The Singapore server connection is sometimes very very slow to the point that a 360p video cannot load whereas the TM cache server is always fast. When using 1.1.1.1 it doesn't matter and will be slow during peak hours anyway because 1.1.1.1 doesn't support EDNS0 Client Subnet. 1.1.1.1 is not recommended for users who use streaming services because of this.
*
Ah, you got me piqued when you state 1.1.1.1 should not be used.

Is this impaired performance if using cloudflare-dns.com with DoT/DoH only? Is it okay to use if it's just as regular DNS resolver?

(I'm using regular 1.1.1.3 as primary due to anti-malware and anti-porn suitable for kids, 8.8.8.8 as secondary.)

This post has been edited by Oltromen Ripot: Dec 17 2021, 11:32 AM
AV_2018
post Dec 17 2021, 11:58 AM

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QUOTE(Oltromen Ripot @ Dec 17 2021, 11:31 AM)
Ah, you got me piqued when you state 1.1.1.1 should not be used.

Is this impaired performance if using cloudflare-dns.com with DoT/DoH only? Is it okay to use if it's just as regular DNS resolver?

(I'm using regular 1.1.1.3 as primary due to anti-malware and anti-porn suitable for kids, 8.8.8.8 as secondary.)
*
All Cloudflare DNS services are not recommended for Akamai users. All of them do not support EDNS0 Client Subnet. Whether DoT/DoH or regular will return the same results. I used to use Cloudflare last time but then my streaming services kept buffering at night at one point even at 360p resolution. That's when I found out about this EDNS0 Client Subnet (ECS). Since then I have used Google DNS with ECS enabled and no longer have any issues with streaming sites no matter what time of the day. Always can stream 1080p smoothly. This was mentioned in the Unifi thread several months ago. In addition to this ECS issue, I found Cloudflare no longer response as quickly as Google DNS for me as well.

PS setting 1.1.1.3 as primary and 8.8.8.8 as secondary might not block things properly because sometimes the secondary DNS might be used. Not all clients will prefer the primary DNS. Some clients will randomly pick one, round robin or whichever replies first.
Oltromen Ripot
post Dec 17 2021, 01:01 PM

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QUOTE(AV_2018 @ Dec 17 2021, 11:58 AM)
PS setting 1.1.1.3 as primary and 8.8.8.8 as secondary might not block things properly because sometimes the secondary DNS might be used. Not all clients will prefer the primary DNS. Some clients will randomly pick one, round robin or whichever replies first.
*
ah, I'm familiar with the way linux and windows operate multiple DNS resolvers, but never looked into the way other devices handles it. thank you for reminding to be imndful of it.

2yrs ago when cloudflare initially started, i experienced that it flip flop unreachable when using digi line back then, that's why i had google configured as failover. the practice just become ingrained no-brainer afterward.
failed.hashcheck
post Dec 17 2021, 01:14 PM

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QUOTE(papyrous @ Dec 17 2021, 08:38 AM)
what's going on with them stuck in August and no more updates?
*
Basically there were internal issues in Asus about GPL release. Since asuswrt has 3rd party proprietary components there was some legal issue in producing GPL compliant source code. rmerlin (merlin creator) need the source code to work with the new firmware.

Recently they claimed it has been sorted out and the GPL 'ed source code will be released soon. But don't expect new version of merlin on the table soon. Down the pipeline that released source code still needs to be converted to merlin, undergo several alpha, beta and rc.

This post has been edited by failed.hashcheck: Dec 17 2021, 01:45 PM
failed.hashcheck
post Dec 17 2021, 11:34 PM

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Merlin 386.4 beta is available now.

CODE

386.4 (xx-xxx-2021)
 - NEW: Added support for the RT-AX86S (uses the same firmware
        as the RT-AX86U).
 - NEW: Added wireguard kernel module + userspace tool to
        HND models firmware images.
 - NEW: IPv6 support for OpenVPN server.  Allows connecting over
        your WAN's IPv6, and also reach LAN clients over their
        IPv6 (redirecting IPv6 Internet traffic does not work).
 - UPDATED: Merged with GPL 386_45958.
 - UPDATED: curl to 7.79.1.
 - UPDATED: vsftpd to 3.0.5.
 - UPDATED: openssl to 1.1.1l.
 - UPDATED: wget to 1.21.1.
 - UPDATED: nettle to 3.7.3.
 - UPDATED: dnsmasq to 2.86.
 - UPDATED: openvpn to 2.5.4.
 - UPDATED: tor to 0.4.5.11.
 - UPDATED: miniupnpd to 2.2.3-git 20211017.
 - UPDATED: inadyn to 2.9.1.
 - UPDATED: CA bundle to 2021-12-13.
 - CHANGED: replaced jitterentropy-rngd with haveged.
            It uses more resources, but it works
            properly on older platforms, and is
            generally less CPU intensive in regular
            use.  This is implemented for all router
            models.
 - CHANGED: Switched dnsmasq crypto backend to nettle.
 - CHANGED: Switched to Asus's own dhcp hostname support.
            Existing dhcp_hostnames entries will be
            converted on first boot.
 - CHANGED: miniupnpd will now be supplied the public WAN
            IP to improve compatibility with dual NAT
            setups.
 - CHANGEED: Disabling Auto DoH will now also disable
             Windows' new Discovery of Designated
             Resolvers (DDR) feature.
 - FIXED: Wrong interface might be used for the default
          gateway in an openvpn client routing table.
 - FIXED: Generated OpenVPN certs used SHA1 signatures
          instead of SHA256 (regression from 386.1)
 - FIXED: Various issues with protocol handling when
          importing an ovpn client file.
 - FIXED: IPv6 not working while in Dual WAN mode.
 - FIXED: Failed OpenVPN client connections might sometime
          be stuck with a "Connecting" state.
 - FIXED: NTP sometimes failing to update at boot time
          when using IPv6.


This post has been edited by failed.hashcheck: Dec 17 2021, 11:39 PM
Rainings
post Dec 18 2021, 12:08 AM

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Just started to use RT-AX55
why it suddenly switched my LAN speed from 1Gbps to 100Mbps?
It was fine when I setup the router. Right now it back to 100Mbps
Im using Cat6 cable.
I am already on latest firmware.
Tried all the different port it cannot go back to 1Gbps, what happens here?
Port4 able to detected the cable, but no internet access, cannot login to the router, only show BTU login page. (is this normal or faulty?)
user posted image
After multiple plug and unplug somehow it back to 1Gbps again. blink.gif

This post has been edited by Rainings: Dec 18 2021, 12:37 AM
junclj
post Dec 18 2021, 09:52 AM

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QUOTE(Rainings @ Dec 18 2021, 12:08 AM)
Just started to use RT-AX55
why it suddenly switched my LAN speed from 1Gbps to 100Mbps?
It was fine when I setup the router. Right now it back to 100Mbps
Im using Cat6 cable.
I am already on latest firmware.
Tried all the different port it cannot go back to 1Gbps, what happens here?
Port4 able to detected the cable, but no internet access, cannot login to the router, only show BTU login page. (is this normal or faulty?)
user posted image
After multiple plug and unplug somehow it back to 1Gbps again.  blink.gif
*
Check your LAN cable with a tester. Make sure all 1 - 8 lights are all flashes continuously.
1 - stripe orange
2 - orange
3 - stripe green
4 - blue
5 - stripe blue
6 - green
7 - stripe brown
8 - brown

1,2,3,6 are data transfer wires, while 4,5,7,8 are DC power.
If either one of 4,5,7,8 have problem, your network connections will became 100mbps only.
If either one of 1,2,3,6 have problem, you will can't get any connections. You need to repair the connector with crimping tool.

Just buy the full set of repair kit from shopee
https://shopee.com.my/search?keyword=lan%20crimping%20kit

-----------------------------------------------------------
For your second problems, about the port 4 issue. My recommendation is to change your router IPTV settings to Unifi-Business. No matter that you are home user or business user because Unifi-Business can free out all the 4 ports. If you don't have Unifi-TV set-top-box, just switch to Unifi-Business.

user posted image

This post has been edited by junclj: Dec 18 2021, 10:06 AM
Rainings
post Dec 18 2021, 12:13 PM

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QUOTE(junclj @ Dec 18 2021, 09:52 AM)
Check your LAN cable with a tester. Make sure all 1 - 8 lights are all flashes continuously.
1 - stripe orange
2 - orange
3 - stripe green
4 - blue
5 - stripe blue
6 - green
7 - stripe brown
8 - brown

1,2,3,6 are data transfer wires, while 4,5,7,8 are DC power.
If either one of 4,5,7,8 have problem, your network connections will became 100mbps only.
If either one of 1,2,3,6 have problem, you will can't get any connections. You need to repair the connector with crimping tool.

Just buy the full set of repair kit from shopee
https://shopee.com.my/search?keyword=lan%20crimping%20kit

-----------------------------------------------------------
For your second problems, about the port 4 issue. My recommendation is to change your router IPTV settings to Unifi-Business. No matter that you are home user or business user because Unifi-Business can free out all the 4 ports. If you don't have Unifi-TV set-top-box, just switch to Unifi-Business.

user posted image
*
I just dont understand why it randomly changes my speed to 100Mbps, it was still fine when I turn on the PC.
I check again like after 1hr it shows Megabit instead of Gigabit.
user posted image
Okay i did some digging, turns out other's asus router have this issue.
Omg this is just stupid. I just google around, many ppl using asus router also had this issue, seriously whats going on here.
----
Thanks for the tips, Port4 works now, it can now connect to internet but it's just getting 100Mbps instead of 1Gbps.

QUOTE(JohnnyBeGud @ Nov 16 2021, 01:39 AM)
Hi guys,

user posted image

I have a question regarding ethernet ports on Asus router, specifically the RT AC-66U.
How does the router determines the port's speed? It sometimes cap the speed at 100mbps instead of its ability of 1 gbps.
I am using cat5e cables over short distances, and I can confirm that I have managed to get speeds over 100mbps on all cables/ports before this. Its just that sometimes it'll automatically cap the speed requiring me to physically change the ports again. Kinda annoying.
*
QUOTE(failed.hashcheck @ Nov 23 2021, 10:32 AM)
Yeah I have noticing for long time, asus routers are bit fussy when it comes to cable quality. Getting shit cat5 cable to work in GbE mode at 20m is hit and miss. My other mikrotik and dlink switches dont have this issue.
*
This post has been edited by Rainings: Dec 18 2021, 12:25 PM
junclj
post Dec 18 2021, 12:25 PM

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QUOTE(Rainings @ Dec 18 2021, 12:13 PM)
I just dont understand why it randomly changes my speed to 100Mbps, it was still fine when I turn on the PC.
I check again like after 1hr it shows Megabit instead of Gigabit.
user posted image
Okay i did some digging, turns out other's asus router have this issue.
Omg this is just stupid.
Port4 works now, it can now connect to internet but it just getting 100Mbps instead of 1Gbps.
I just google around, many ppl using asus router also had this issue, seriously whats going on here.
*
Most probably is the LAN cable has problem, need to replace or repair. Inside your LAN cable has 8 wires, there have 8 pins on your LAN cable head connectors. Either one of the pin 4,5,7,8 was oxidized or not contact well. That's why you need to replace a piece of new CAT6 LAN cable or just buy a set of crimping tool, that comes with LAN cable tester. You need to repair the crystal head with new one.

Better just buy the shield types
https://shopee.com.my/Cat6-Crystal-8Pin-RJ4...6486.4534809725
Rainings
post Dec 18 2021, 03:23 PM

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QUOTE(junclj @ Dec 18 2021, 12:25 PM)
Most probably is the LAN cable has problem, need to replace or repair. Inside your LAN cable has 8 wires, there have 8 pins on your LAN cable head connectors. Either one of the pin 4,5,7,8 was oxidized or not contact well. That's why you need to replace a piece of new CAT6 LAN cable or just buy a set of crimping tool, that comes with LAN cable tester. You need to repair the crystal head with new one.

Better just buy the shield types
https://shopee.com.my/Cat6-Crystal-8Pin-RJ4...6486.4534809725
*
omg.. doh.gif
I donno asus router so picky for the cable.
I will test for awhile see how it goes.. damn man i have high expectation on asus router.
Next time should just go with TP link

blacktubi
post Dec 18 2021, 04:56 PM

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ASUS will sync the link speed at a lower rate to ensure stability if the self-test determine that the signal integrity of the cable is poor or high CRC error is detected.

I guess ASUS engineers prefer their customers to have a stable connectivity rather than high error rate.

Solution: Buy better cable
junclj
post Dec 18 2021, 08:41 PM

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QUOTE(Rainings @ Dec 18 2021, 03:23 PM)
omg.. doh.gif
I donno asus router so picky for the cable.
I will test for awhile see how it goes.. damn man i have high expectation on asus router.
Next time should just go with TP link
*
Sometimes it does not relate to the router, I have one of the CAT6 cables that connect from my gigabit switch to my PC and always drop to 100mbps too. I just straight take out a LAN cable crimping tool to cut out both side head then replace new one.

Just follow the 568b standard, self DIY not difficult to learn too.

Rainings
post Dec 19 2021, 01:26 AM

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QUOTE(blacktubi @ Dec 18 2021, 04:56 PM)
ASUS will sync the link speed at a lower rate to ensure stability if the self-test determine that the signal integrity of the cable is poor or high CRC error is detected.

I guess ASUS engineers prefer their customers to have a stable connectivity rather than high error rate.

Solution: Buy better cable
*
How can u identify the cable quality without a tool to test? and which brand do you recommend? Ugreen?

QUOTE(junclj @ Dec 18 2021, 08:41 PM)
Sometimes it does not relate to the router, I have one of the CAT6 cables that connect from my gigabit switch to my PC and always drop to 100mbps too. I just straight take out a LAN cable crimping tool to cut out both side head then replace new one.

Just follow the 568b standard, self DIY not difficult to learn too.

*
hmm.. could be, actually been planning to get crimp set tool last time, always wanted to shorten my cable for modem>router.
The one that u show me is the pass through RJ45, is the pass through one better than the normal RJ45? I think it's a lot easier to cut and line up
https://shopee.com.my/Cat6-Crystal-8Pin-RJ4...6486.4534809725
I did crimp the cable before when I was studying, part of the school project haha. Gonna check the video to refresh my memory on it.

This post has been edited by Rainings: Dec 19 2021, 01:39 AM
jackytiong
post Dec 24 2021, 10:31 AM

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How to improve wifi broadcast strength from a router?
eauyong
post Dec 24 2021, 11:25 AM

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QUOTE(jackytiong @ Dec 24 2021, 10:31 AM)
How to improve wifi broadcast strength from a router?
*

Use a second router as an AP to relay the signal. Placement of the second router is of utmost importance.
Place the second router at around the mid point from the center between the Main router and half way to the end of the room.
Preferably with "line of sight" near ceiling height.
Oltromen Ripot
post Dec 25 2021, 10:06 AM

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I just realised right before posting that this does not cover network equipment, but I'll paste it anyway.


user posted image


Hi,

ASUS Malaysia - Flood Relief Program

ASUS Malaysia would like to extend our support to the affected flood victims with FREE inspection and labor cost on ASUS products (laptop, desktop PC, all-in-one PC, phone)* from now until 31 Jan. 2022.

Kindly visit the nearest ASUS authorized service center for assessment and inspection service to be performed for those in Klang Valley or contact ASUS Careline for Pick Up & Return (PUR) for those in Pahang, Kelantan & Terengganu:

ASUS Authorized Service Center:
👉ICG Lowyat:
4-010, Plaza Low Yat, Jalan Bukit Bintang, Off Jalan Bukit Bintang, Bukit Bintang Central, 55100 KL.

👉ICG Klang:
No. 26A, Jalan Rodat 4/KU5, Bandar Bukit Raja, 41050 Klang, Selangor

👉One Mobile Care, KL:
Lot 6-002, Endah Parade,No1, Jalan 1/149E, Sri Petaling ,57000, Kuala Lumpur.

Customers may reach out to ASUS Careline at 1-300-88-3495 or CHAT with us through Telegram to find out more.

Terms & Conditions:
1. Applicable to consumer resident in Klang Valley area, Pahang, Kelantan, and Terengganu.
2. Customer to show the utility bill (Bill to Address) as a proof of residential location.
3. Only applicable for AIO, Desktop, Notebook and Phone.
4. Only applicable for device still under In Warranty – CID case

Stay safe and take care!

©ASUSTeK Computer Inc. All rights reserved.



» Click to show Spoiler - click again to hide... «

blacktubi
post Dec 25 2021, 10:09 AM

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It’s because ASUS Malaysia doesn’t repair router.

Every warranty claim will receive a totally brand new router in a sealed box with all new accessories and etc.
Oltromen Ripot
post Dec 25 2021, 10:19 AM

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QUOTE(blacktubi @ Dec 25 2021, 10:09 AM)
It’s because ASUS Malaysia doesn’t repair router.

Every warranty claim will receive a totally brand new router in a sealed box with all new accessories and etc.
*
Well, good luck wished that the same lenient warranty is extended to devices affected by the flood.


(kelmarin hari mereka. manakan tahu jika esok hari kita.)
mpyw
post Dec 27 2021, 09:42 AM

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Hi,

I have bought the twin pack of ZenWifi XT8 during 11:11 from Viewnet with MY warranty but when trying to register the units in Asus website, it says Serial Number incorrect but it can detect the SN I entered is the XT8?

Also, only after 1 month of usage, the unit I used as node cannot be detected using both ASUS apps or the web GUI, both says no Aimesh unit can be detected

I tried connect the node unit using hard wire but same result, even connect direct to my laptop also cannot be detected

The unit had been reset to factory default and powered on with stable blue LED light and tested only 1 feet away from the main XT8 unit



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