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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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jusbella
post Jul 30 2017, 05:52 PM

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QUOTE(NyD-WiLL @ Jul 30 2017, 05:28 PM)
Guys, any recommended 4G LTE modem router for Asus?
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Asus don't have bro, they only support dongle USB.

If want get huawei router support SIM card.
jusbella
post Aug 15 2017, 11:48 PM

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QUOTE(kenlui @ Aug 15 2017, 11:43 PM)
Hi ASUSmy,

I got a AC-RT68U as a gift from china but cant seem to get it connected to our local unifi. Im quite sure my username & pw is correct. Tried updating to the latest firmware from asus malaysia website but still cant seem to get it down. Is there any other settings that I should change? I called unifi and they ask to enquire with u guys.

The moment I switch my WAN cable back to my AC1200G, my unifi works as usual but when plugged in to the AC68. no connection to the internet is detected on the network page.

Hope to get some help from you guys.
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Check under LAN setting, then check IPTV setting, change to Unifi-Home profile, if don't have, set VLAN 500 for pppoe and VLAN 600 for hypptv.
jusbella
post Aug 17 2017, 07:57 PM

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https://www.asus.com/us/support/FAQ/1033095

https://www.asus.com/us/support/FAQ/1033094

So the answer is YES can, supposed it will have Unifi/Maxis profile, if don't have we can customize VLAN in LAN, IPTV setting.


QUOTE(benlye @ Aug 17 2017, 07:50 PM)
@AsusMy

Does Lyra support Unifi/Maxis ftth?
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This post has been edited by jusbella: Aug 17 2017, 08:02 PM
jusbella
post Aug 18 2017, 09:29 AM

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QUOTE(benlye @ Aug 18 2017, 09:27 AM)
Oh but my friend bought.. no vlan settings at all
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Try to flash Malaysia firmware, then do hard reset.

Then re-setup using wizard, surely there is unifi/maxis profile.
jusbella
post Aug 18 2017, 05:13 PM

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QUOTE(ASUSmy @ Aug 18 2017, 11:31 AM)
Hi benlye,

Lyra don't have VLAN setting. It only support normal PPPoE dialing, DHCP or Static IP connection.

Thank you
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Then it's only can be access point for those using special requirement from ISP

This post has been edited by jusbella: Aug 18 2017, 05:14 PM
jusbella
post Aug 30 2017, 08:28 AM

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QUOTE(prs516 @ Aug 30 2017, 08:09 AM)
I'm standing in front of the router.
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Maybe ur surrounding got 5GHz wireless interference. U might try change channel 1 by 1 to see which is the best you can get.
jusbella
post Sep 2 2017, 04:59 PM

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QUOTE(optimisez @ Sep 2 2017, 04:57 PM)
Hi ASUSmy. Does DSL-AC52U (https://www.asus.com/my/Networking/DSL-AC52U/overview/) supports both Streamyx and Unifi?
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For unifi must vdsl based, ftth is not supported.
jusbella
post Sep 2 2017, 10:22 PM

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QUOTE(djhenry91 @ Sep 2 2017, 10:20 PM)
who say unifi only support VDSL?
it support both
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Yes its supported, but for FTTH MUST use with existing TM Modem. So for FTTH I recommend rt-ac52u instead dsl.

For VDSL, TM modem is not required as the Asus DSL already support VDSL port.

This post has been edited by jusbella: Sep 3 2017, 09:27 AM
jusbella
post Sep 5 2017, 08:57 PM

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QUOTE(Chayedan @ Sep 5 2017, 08:47 PM)
I am staying in an apartment and using TM Unifi. My BTU is connected to a phone port.

I am looking for a DSL modem router (ALL in one) that supports HyppTV and DECT phone. I am considering ASUS DSL-AC52U, but it doesn't support DECT phone if I using the phone port on the unit. I can't find any model from ASUS website.

Please suggest, thanks.
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https://www.asus.com/Networking/DSL-AC87VG/ ONLY THIS MODEL SUPPORT VOIP.

The rest is just modem router: https://www.asus.com/Networking/xDSL-Modem-Routers-Products/

This post has been edited by jusbella: Sep 5 2017, 08:58 PM
jusbella
post Sep 5 2017, 09:22 PM

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QUOTE(Chayedan @ Sep 5 2017, 09:08 PM)
It is not listed on ASUS MY website. Is this model available in Malaysia?

I check the spec, it has 256MB NAND flash & 512MB DDR3. Pretty sure it is not cheap.
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Yeah not released yet in Malaysia.

Certain country is selling already. Like UK or USA etc.
jusbella
post Sep 6 2017, 07:26 PM

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QUOTE(louislw @ Sep 6 2017, 06:40 PM)
Hi asus, can i ask is it all asus router support celcom fibre?
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In Malaysia TM is controlling the fiber, thus they use VLAN tagging as protocol to have internet.

In short yes it's supported as long as you know Celcom vlan id number for internet and voip.
jusbella
post Sep 6 2017, 08:24 PM

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QUOTE(louislw @ Sep 6 2017, 08:18 PM)
all right thanks bro for the answer, between noob question where can i find the id number and voip
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Celcom currently is new and there is no available resource in net. You can request from Celcom if you use their service.
jusbella
post Sep 21 2017, 01:03 AM

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QUOTE(ktooken @ Sep 21 2017, 12:30 AM)
I just bough the Asus RT-AC88U, I flashed to the latest firmware from https://www.asus.com/my/Networking/RT-AC88U...pDesk_Download/

Version 3.0.0.4.382.15850

But for setting up UNIFI, I have the correct login and password, but during the setup wizard, I don't have the selection for the usual "Select ISP Profile: Unifi-Business" or checkbox for "Special Requirement from ISP" hence I'm unable to connect to Unifi. Is there a correct firmware with Unifi Support?
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Go to LAN setting, then choose iptv, from there you can manual enter vlan ID.
jusbella
post Sep 21 2017, 01:55 PM

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QUOTE(carjack18 @ Sep 21 2017, 11:51 AM)
Hi guys/gals,

Have anyone try using your ASDL/VSDL Modem by plugging a 4g USB Modem into the usb port? Thanks
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Not so model support USB dongle.

Try check your modem manual PDF regarding what their USB port supported.
jusbella
post Sep 23 2017, 12:06 PM

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QUOTE(crazydjrock @ Sep 23 2017, 11:52 AM)
Hi Asus,

May I know how do I find NTP server. After updating the firmware to 3.0.0.4.380.7743 for Asus router RT18U, I've done the quick internet setup and entered the correct details and requirement (Unifi-Home) I'm still unable to connec to the internet.

It keeps showing me this error:
*Reminder: The system time has not been synchronized with an NTP server.

Can help? Thanks!
*
Hard reset router and re setup again.
jusbella
post Sep 23 2017, 12:16 PM

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QUOTE(crazydjrock @ Sep 23 2017, 12:14 PM)
Hi,

I tried that suggestion but it still could not identify NTP server. Any other methods I could try?

Thanks!
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You try check the router can change ntp server or not? If can then you can search Google list of ntp server and change it.
jusbella
post Sep 23 2017, 04:01 PM

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QUOTE(Max.Plan @ Sep 23 2017, 03:57 PM)
Hi, I just switched to TIME, how to setup the internet? using RT-N66U
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Choose normal pppoe profile, time doesn't need any special requirement.
jusbella
post Sep 28 2017, 08:53 PM

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QUOTE(blacktubi @ Sep 28 2017, 08:48 PM)
I am currently testing Asus Lyra mesh networking system.

Anything you guys interested to know? biggrin.gif
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I'm using Ruckus mesh too, it's similar?
jusbella
post Oct 9 2017, 03:24 PM

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QUOTE(mrdude @ Oct 9 2017, 03:19 PM)
Hi, any guide to setup TIME broadband? I only see unifi/maxis in your links.

Thanks.
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TIME doesn't need special ISP requirement, just setup normal PPPoE will do.
jusbella
post Oct 16 2017, 12:36 PM

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QUOTE(FameMoon @ Oct 16 2017, 12:08 PM)
Hi..I currently want to replace my company's TM router to asus one..the model is RT-AC1200G+.. after setting up pppoe account setting, nothing happened..just endless loading
[attachmentid=9242426]

What to do? Unifi Biz package 100Mbps
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U need to tick SPECIAL REQUIREMENT FROM ISP.

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