Hi Asusmy,

I have this wireless router RT-N13U which comes with 3 years warranty for 1 to 1 exchange. This set is still under warranty. Can you please tell me where in KL I can go for the exchange, your service centre?

Thanks.

Hi digipaq,

You can send back to the place you bought but they might charge you for the service charges due to most of the dealer only help send warranty for free within first year.

If you don't want, you can send back direct to our supplier.

AV Future Link (KL) Sdn Bhd
No. 14, Jalan 4/152, Taman Perindustrian OUG, Jalan Puchong, Kuala Lumpur, 58200, Kuala Lumpur, WP Kuala Lumpur
Tel 03-7783 0011 Fax 03-7781 6295
Website www.avf.com.my

ScanArt Data System (M) Sdn. Bhd
Ground Floor, Kompleks Penchala, No.50, Jalan Penchala, Seksyen 51, 46050 Petaling Jaya, Selangor.
Tel: 03-7782 4700 Fax: 03-7782 4701
Website www.scanart.com.my/v2/

Thank you

Hi,

Thanks for your prompt response.

Since I didn't buy the router from your suppliers, hence I believe they will charge me a fee. How much do you think is reasonable if they do charge?

Thanks again.

Hi digipaq,

They will not charge you but before that can you PM your serial number to me? I will help you check from which distributor this router are from.

Thank you

This post has been edited by ASUSmy: Mar 5 2013, 04:21 PM

hello..i wanna ask how to setting fixed ip unifi for ASUS RT-N66U?....

fixed ip that unifi give me is



the setting for unifi for router d-link is

IP Unnumbered Address : 175.143.103.58
IP Unnumbered Netmask : 255.255.255.252
LAN Start IP : 175.143.103.57
LAN End IP : 175.143.103.57



but for ASUS RT-N66U....how to setting it? in lan setting or wan setting? can u guide me? thank you so much if provide with picture....tq

coz i want used for my server database that others can connect to my main server

below is the pic in my router

This post has been edited by shuyina: Mar 6 2013, 10:13 AM


Attached thumbnail(s)

Hi shuyina,

At the first image, you can get your IP address, Default Gateway and the DNS from the Internet status.

The second image, after you get the information you can fill it on the page as shown on the image. Then you are finish setting up the static IP address.

Thank you


Attached thumbnail(s)

hi, i just buy a RT-N12c1.
can this router replace my Maxis fiber thomson router?
and can u teach me how to configure, cause i already find many way to configure it, but still can't get internet connection.

Hi trowa123,

The RT-N12 C1 can support Maxis broadband but cannot be used to replace the Thomson router if you want to use the VOIP.

May I know what is the firmware version or your router?

Thank you

my RT-N12 C1 firmware is 9.0.0.4.313,
or can i configure my Huawei Modem to open port 3 for internet VLAN 621,
and port 2 continue just for my VOIP?

Hi ,

You can refer to the link below as a reference if you want to add another router. Or you can put the LAN cable between RT-N12 C1 LAN port 3 and Thomson WAN port.

Please flash the firmware provided by the link below, it is newest firmware for RT-N12 C1.

https://www.asuswebstorage.com/navigate/s/C...366F60BB1DA721Y

Thank you

i had flash the firmware download form the link, after i configure the internet finally can up.
but very not stable. up few sec then disconnect...
can u tell me why?

Hi trowa123,

Try do a factory reset and see is the problem still persist or not.

Thank you

after factory reset, there is no more disconnect.

thanks you very much.

Hi Asusmy
I have purchased 1 unit of Asus RT-N53 Router which i am connecting to the Huawei DTU unit.

The firmware is ASUS RT-N53 Firmware Version 3.0.0.4.264
I tried to setup to connect to the Internet but it fails everytime with the error :

"Detecting the internet connection type timed out, do you want to try again"

I have double checked my user id and password which is correct as it can log in to Unifi OCC.

As such please advise what to do next?

Hi VCBlogger,

When selecting the connection type, at the bottom there is a check box. Tick the check box and a list of ISP will show up at the right. Select your ISP and see you can connect or not.

Thank you

i ticked the box and select Unifi-home

The router went detecting and then replied

No the internet connection timed out.

It shows this webpage is not available

This post has been edited by VCBlogger: Mar 11 2013, 10:08 AM

Hi VCBlogger,

Can you try download and update the firmware form the link below?

https://www.asuswebstorage.com/navigate/s/8...36A93EFE53787EY

It is a new firmware.

Thank you

Could not work as well

Error below :

Authentication failed.

The account name and password are not correct.
Click Wireless Setting to enter the login information again. Click Select Internet Type to select another Internet connection type.

Its definitely not the wireless setting otherwise i could not access the 192.168.1.1 address.
Its definitely not the unifi password as it can connect to unifi online system.

Is this a firmware bug or incompatibility?

Hi VCBlogger, have you try do a factory reset to see the problem still persist or not? And we got user using this firmware and they didn't have this problem.

Thank you

Sorry Bro,
Tried factory reset still the same.
This is connected to Lan Port 1 of my BTU

When i connect back the TM wifi router no problem
when i connect Asus cannot connect?

Should i bring it to an Asus Service Center?