I need some advice. I recently moved to Malaysia. I rented a condo (in OG Heights) and now I want to subscribe to Unifi. Every time I tried to register, they keep getting my address wrong.

It seems my condo is not in their system so they keep selecting an address of another person who is my neighbour (my condo block name is Pearl Tower but they selected Jade Tower block). It happened 3 times and then I got fed up, went to TM Tower and told them about it. The customer service guy was nice and understanding. He told me to cancel my order and he'll create a new one with a complaint saying my address is not in the system. So they will add my address and process my order.

I did that last week. This week I got the order confirmation email and once again, the address is wrong.

I know they have TM service in my block. I saw an address for 19th floor in Pearl Tower. But they can't seem to get my address correctly. It's really frustrating me.

I would really like to know what I can do to get this sorted. I need Internet urgently and I've been using the Mobile Broadband for which I run out of limit (I'm a heavy user). Please advice on what I can do for my issue.