I've a friend who works at TM. He says Maxis rent TM optic fibre so if you were the boss of TM will you give the best product to your competitor? So that's why Maxis always receive a lot of complaints. I think this is the how business work  That's what he said la.  And also right now, TM is doing the promotion for upgrading your speed with cheaper price & free hypptv etc. Last week, one of my friends got a phone call from TM to upgrading her speed and the registration through the phone call. And after 48 hour she enjoyed the 10mbps internet speed with much cheaper than the normal price. Idk what the specific price is but I think it's a opportunity if I got  selected for this promotion bcz she says it's only for selected customer. But it sounds cool I can upgrade only through phone call and no need to pay money for fuels, parking and tolls only to fill up the forms. LOL  And I heard, if you take this upgrading promotion, your price will still remains even the promotion is ended. Wahhh, I wish my unifi acc is selected for this promotion. Please Telekom Malaysia! LOL