Guys...if u want to upgrade to vip10, just call them..i did it last week and extra rm30 i got vip10...so satisfied...n average speed i get - 9.7...dl 1080p 1.5gb less than half an hour..very very satisfied...so now i'm paying rm179 for 10mbps...turned down all the maxis+asto deal eventhough it was very hard to resist...