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 need help on account, help me pls :)

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TSGon Freaks
post Dec 30 2012, 11:49 PM, updated 13y ago

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guys, its been a while that i log in into my account (xm and work load), anyway, i wanted to relogin, and i forgot my password.

so i try to reset my pass word, i remember my secret question, so i did all that, and then i received a verification email from blizzard, but when i click the link, it take me back to the secret question section,

what should i do?

i tried to issue a ticket, but funny thing is you need to login, and i cant do that...

what should i do?


thanks, for the help..
OnGx2
post Dec 31 2012, 12:12 AM

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call their hotline, the only way if u forgot ur secret question
owai, it is a dead game anyway
TSGon Freaks
post Dec 31 2012, 01:03 AM

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i didnt forget my secret question, i complete the verication, its just that when blizzard send me an email to verify, and i click the link given, it just forward me to the pasword change authentication.
qicquser
post Dec 31 2012, 10:07 AM

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listen to that fellow....call blizz
chrommed
post Dec 31 2012, 10:19 AM

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try clearing your cache, or use another browser. if fail then call them then..usually u need to call the US blizzard hotline but i think you can call the singapore blizzard too. last time my friend did that when his account was hacked. the number? sorry I don't know, you have to find it lol.

goodluck.
qicquser
post Dec 31 2012, 11:04 AM

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You will get them in your email.

Billing and Account Services can be reached directly at 1-800-592-5499. Players in Australia and Singapore should call 1-800-041-378 and 800-2549927 respectively if unable to connect via the first number. Our representatives are available seven days a week, between 8:00AM and 8:00PM Pacific Time. Alternately, our support team can be reached via email at billing@blizzard.com.
chrisw3883r
post Jan 2 2013, 07:51 PM

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QUOTE(Gon Freaks @ Dec 31 2012, 01:03 AM)
i didnt forget my secret question, i complete the verication, its just that when blizzard send me an email to verify, and i click the link given, it just forward me to the pasword change authentication.
*
same thing juz happened to me~ it popup a statement "An error has occurred" when i clicked the link in my email
metalfreak
post Jan 3 2013, 10:34 AM

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relax.

Get your CD key ready. don't use PASSWORD RESET LINK

USE ACCOUNT RECOVERY link.


It will work.
chrisw3883r
post Jan 3 2013, 02:27 PM

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QUOTE(metalfreak @ Jan 3 2013, 10:34 AM)
relax.

Get your CD key ready. don't use PASSWORD RESET LINK

USE ACCOUNT RECOVERY link.
It will work.
*
thanks~ that's really helpful~
peinsama
post Jan 6 2013, 09:35 PM

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From: Kuala Lumpur


QUOTE(metalfreak @ Jan 3 2013, 10:34 AM)
relax.

Get your CD key ready. don't use PASSWORD RESET LINK

USE ACCOUNT RECOVERY link.
It will work.
*
bro where can i access the account recovery link.

this account reset thinggy is a real beech

 

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