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need help on account, help me pls :)
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TSGon Freaks
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Dec 30 2012, 11:49 PM, updated 13y ago
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guys, its been a while that i log in into my account (xm and work load), anyway, i wanted to relogin, and i forgot my password.
so i try to reset my pass word, i remember my secret question, so i did all that, and then i received a verification email from blizzard, but when i click the link, it take me back to the secret question section,
what should i do?
i tried to issue a ticket, but funny thing is you need to login, and i cant do that...
what should i do?
thanks, for the help..
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OnGx2
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Dec 31 2012, 12:12 AM
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Getting Started

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call their hotline, the only way if u forgot ur secret question owai, it is a dead game anyway
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TSGon Freaks
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Dec 31 2012, 01:03 AM
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i didnt forget my secret question, i complete the verication, its just that when blizzard send me an email to verify, and i click the link given, it just forward me to the pasword change authentication.
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qicquser
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Dec 31 2012, 10:07 AM
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New Member
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listen to that fellow....call blizz
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chrommed
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Dec 31 2012, 10:19 AM
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Getting Started

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try clearing your cache, or use another browser. if fail then call them then..usually u need to call the US blizzard hotline but i think you can call the singapore blizzard too. last time my friend did that when his account was hacked. the number? sorry I don't know, you have to find it lol.
goodluck.
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qicquser
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Dec 31 2012, 11:04 AM
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New Member
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You will get them in your email.
Billing and Account Services can be reached directly at 1-800-592-5499. Players in Australia and Singapore should call 1-800-041-378 and 800-2549927 respectively if unable to connect via the first number. Our representatives are available seven days a week, between 8:00AM and 8:00PM Pacific Time. Alternately, our support team can be reached via email at billing@blizzard.com.
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chrisw3883r
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Jan 2 2013, 07:51 PM
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Getting Started

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QUOTE(Gon Freaks @ Dec 31 2012, 01:03 AM) i didnt forget my secret question, i complete the verication, its just that when blizzard send me an email to verify, and i click the link given, it just forward me to the pasword change authentication. same thing juz happened to me~ it popup a statement "An error has occurred" when i clicked the link in my email
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metalfreak
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Jan 3 2013, 10:34 AM
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relax.
Get your CD key ready. don't use PASSWORD RESET LINK
USE ACCOUNT RECOVERY link.
It will work.
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chrisw3883r
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Jan 3 2013, 02:27 PM
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Getting Started

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QUOTE(metalfreak @ Jan 3 2013, 10:34 AM) relax. Get your CD key ready. don't use PASSWORD RESET LINK USE ACCOUNT RECOVERY link. It will work. thanks~ that's really helpful~
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peinsama
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Jan 6 2013, 09:35 PM
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QUOTE(metalfreak @ Jan 3 2013, 10:34 AM) relax. Get your CD key ready. don't use PASSWORD RESET LINK USE ACCOUNT RECOVERY link. It will work. bro where can i access the account recovery link. this account reset thinggy is a real beech
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