<b>Alert!!!</b>

<b>Never ever go to Honda SC at OKR!!!</b>

I just sent my car for 5,000 service. The service advisor there recommended me compulsory items (0W-20) and all optional items, and I end up chosen 0W-20, oil filter and washer.

Suspiciously, the job sheet printer is with SEMI engine oil, and I spot this mistake (intentionally or unintentionally by sale advisor), and the service advisor just cross it using the pen, but I insist to put 0W-20, so he end up hand written the 0W-20 there. Meantime, I did mention I need to take back the remaining oil, which the service advisor agreed.

My car was ready 90 minutes later, and the sale advisor told me the remaining oil is in my car. When I reach home, I check out the oil, and found that the remaining oil definitely is NOT NEW, but those USED engine oil (based on the colour and thickness), probably from my car before they change. FYI, I have 15 years driving experience, and serviced my previous car at workshop, and always requested and checked the remaining oil, so I hardly go wrong.

<b>My concern is what type of oil (new or used) they put in my engine???</b>

Anyway, I have reported this issue to my Salesman, but I don’t think he will or able to do anything or perhaps, this is “common” for that SC.

<b>Advice</b>
<b>Avoid Honda SC at OKR. If there is your only option, be caution and good luck!</b>