i do agree that Dr Chan is not a good vet, having said this after a bad experience with my bunny there. My bunny having malocclusion since he is a baby therefore incissors trimming is needed from time to time. Usually i send him to Hands N Paws for check up and stuffs but because of the long queue there i decided to try on Dr Chan after strong recommendation by my friend. I called him beforehand to make an appointment.
When i reach there, without asking anything about my rabbit or check on it he said : 'just leave the cage on the floor.', i looked around, there is 3-4 baby chihuahuas running around in the clinic, therefore i decided to put my cage inside the playpen which was empty by the time. The second sentence he said was :' come and pick it up by 5pm'. I thought he would explained the procedures and the findings of the checkup when i pick my rabbit up later so i left.
When i picked up my bunny that evening, guess what he said ? 'RM 58 please, thats all, not even wanted to speak another sentence from his precious heavy mouth, i asked about the bunny's condition and he is not so willing to answer, therefore i left and swore that i would never go back again. The story not yet ended here.
The next day when i check on my bunny's incissors that he trimmed, i found out one of it is broken and the remaining hanging on the bunny's gum, he is having difficulty eating so i have to send it to the vet without question. I lost my trust on Dr Chan and therefore i went back to Dr Mervin in Hands N Paws. i was so ashamed when he helped to pull out the broken teeth and charged me nothing. i was scolding myself for being stupid for not able to wait to consult Dr Mervin in the first place.
1 month later i found mites on my rabbit who never go out except to the vet clinics, guess we all know how it get infected. P/S : we staying in condo and there's only 1 animal at home.
BTW, end of experience sharing. Anyway i highly recommend Hands N Paws but do make an appointment before going.

Their good service and trustworthiness worth the waiting though.