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 Maybankard 2 Gold & Platinum Cards V6, Please read page#1 FAQ before posting.

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cybpsych
post May 16 2013, 07:18 AM

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received SMS this early morning saying USD25 was charged to my Maybankard2Card AMEX.

fraud merchant: SKINNYCORP LLC

called in Maybank CS to report it. they will cancel the AMEX card immediately. VISA card remains active.

however, the issue here is the so-called USD25 charge.

Maybank cant reverse it or block it immediately. currently the charge will float for 7-days. they only we will know if it goes thru or not.

if it goes thru to my account, then need to file for payment dispute.


amazing that Maybank cant immediately block the floating charge. wonder why. processes maybe?
cybpsych
post May 16 2013, 11:21 AM

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65,278 posts

Joined: Jan 2003
QUOTE(panasonic88 @ May 16 2013, 10:18 AM)
I was one of the skinnycorp victim 2 months back.

I doubt nothing much the bank can do the stop the fraudulent.

The routine :
1. Right after received the fraud case sms notification, call Maybank
2. Cancel the card
3. Bank will verify the fraud transaction
4. They send you a new credit card within a week
5. Check your statement if there is any unknown charges, if yes, file dispute
6. If no, life goes on.
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yup, that's what Maybank CS advised earlier. never had any fraud for VISA/MASTERCARD. first time for AMEX.

QUOTE(fruitie @ May 16 2013, 11:03 AM)
When did you guys do your transactions before kena from SkinnyCorp?
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for me, last transaction of AMEX is during weekend, for pump petrol (of course to get the rebates) lor doh.gif hardly use AMEX for other transaction cuz most online payment gateway doesnt support AMEX

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