I HAVE TWO PIECES OF HUSH PUPPIES CASH VOUCHER THAT REDEEMED FROM MAYBANK TREAT POINTS.

I WAS SO PISSED OFF YESTERDAY.

WENT TO HUSH PUPPIES, SAW A SANDAL NORMAL PRICE RM219. THEY ARE HAVING MEMBER DAYS PROMOTION. NORMAL DISCOUNT 30% + 5% (MEMBER).

THE T&C OF THE VOUCHER DID NOT SAY MUST BUY RM200 AND ABOVE.

THE STORE SOLELY SET UP A RULE SAYING I MUST PURCHASE RM200 AND ABOVE BASED ON NORMAL PRICE, AND ONLY ONE PIECE OF VOUCHER IS USED FOR A PAIR OF SHOE.

THINK ABOUT IT, RM219 *70% *95% = 145.60 (PAY BY CASH)

IF USE VOUCHER, RM219 - RM50 (ONE PIECE ALLOWED) = RM169.00

WHICH IS MORE EXPENSIVE?

EVEN IF I WANNA BUY A DRESS SHOE FOR WORK, I SAW ONE NEW ARRIVAL RM369, I ONLY CAN CLAIM ONE PIECE OF RM50, WHICH IS ABOUT 13.5% DISCOUNT. WHAT ABOUT THE OTHER RM50? THE VALIDITY IS 6 MONTHS ONLY.

LUCKILY I ONLY BUY TWO PIECES.

IF I KNEW THIS EARLIER, I WOULDN'T BUY HP VOUCHERS WITH MY TREAT POINTS. f*** OFF HUSH PUPPIES.

THE STORE OUTLET IS IN ALOR SETAR, KEDAH. (SMALL TOWN, BAD SERVICE)

http://www.hushpuppies.sg/Malaysia/MContactUs.html

I called 1U outlet jz now. They said you can buy a scandal at RM101, buy using two RM50 voucher and top up only RM1.

Totally different policy from Alor Star outlet.

HP in Penang Gurney or QB Mall?

I think I will go to Penang HP.

Alor Setar one did not know anything and discriminated on me.

I could perceive that they were trying hard to declare themselves as not part of Transmacro Concepts Sdn Bhd so they made me not to buy at their store.

They turned me down by stating other conditions that wasn't printed on the voucher. Below points are what they've told me.

1. One cash voucher can be used for one pair of shoe.
2. Purchasable item must be having an original Price of above RM300.00 then revised to above RM200 (after nego).

I deeply felt unsatisfied and disappointed and even have a flash crossed my mind to tear off the voucher in front of the freaking sales personnel and throw back to them!! The vouchers are useless!! Being discriminated and being looked down as a low purchasing power person feel real bad!!

This post has been edited by ck23: Mar 23 2013, 03:00 PM

First I walked into the shop, I was window shopping for a while and a sales girl passed by and I called them. To save my time, I showed them my vouchers and asked them to suggest me what I could buy. I was looking for a dress shoe for work. They are shocked, unfriendly, and totally not servicing me when they saw the vouchers. This made me no mood at all in browsing on the display deck for my purchase. I deeply felt that It was kinda a discrimination and bias on a voucher purchase. I could feel that they thought the vouchers are FREE OF CHARGE and my purchase would make them turn into a lost. They ended up saying the extra conditions as above illustrated. I did emphasis to them that I have paid to redeem the cash voucher from Maybank Treat Points. I could have redeemed anything else other than your vouchers, but I did not. It's better to redeem KFC vouchers at least they did not discriminate on me.

Good for you. In my case, 5 vouchers must buy 5 pairs of above RM200/pcs value of shoe.
I was freaking mad yesterday!

already did. I emailed them already.

I called to 1U outlet, they said they have no obstruction for the voucher. Buy RM99 sandal, and pay by RM50*2, they will revise the price to RM100 to set off. Don't need to pay a cent.

I guess I gotta make my trip to Penang or KL within the validity period.

HP Star Parade sucks! Curse you to the max.