Just wanna share my experience. (I posted about this before but didn't update). Short version:
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- Bought some stuffs at Epicentre e@curve, paid with my amex, after signing the slip, cashier told me there is actually a surcharge for amex, she made a mistake, and wanted to cancel my transaction and register a new one with the surcharge. I sternly disagreed and left without paying the surcharge.
- Reported them to Maybank and KPDNKK via email.
- Maybank simply replied something along the lines of 'we will investigate this matter" via email. I didn't bother to follow up or reply them back.
- KPDNKK actually called me to ask for the details.
- Around a week after my report, received a snail mail from KPDNKK... they said they went there to investigate and discovered that the staff (most probably the cashier) had to pay the surcharge.. and supposedly the surcharge is only for iPhone 4s.
- I didn't reply their snail mail. I wanted to at first but then I figured I'll let it go since I did get my items without paying the surcharge.
- Reported them to Maybank and KPDNKK via email.
- Maybank simply replied something along the lines of 'we will investigate this matter" via email. I didn't bother to follow up or reply them back.
- KPDNKK actually called me to ask for the details.
- Around a week after my report, received a snail mail from KPDNKK... they said they went there to investigate and discovered that the staff (most probably the cashier) had to pay the surcharge.. and supposedly the surcharge is only for iPhone 4s.
- I didn't reply their snail mail. I wanted to at first but then I figured I'll let it go since I did get my items without paying the surcharge.
I guess what they're (KPDNKK) trying to tell me was; since I 'escaped' without paying the surcharge, there's no crime. LOL.
oh and 'shittycentre' totally ignored my message and email.
Jan 14 2013, 02:52 AM
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