i have not been ordering from Amazon UK for quite sometime but i think it is the same as the US. based on your statement, by right on the 9th of Jan you can email and tell them already... by clicking under 'help' and look for 'contact us'. usually they'll tell you to wait for another 2 weeks or more... only if no avail, contact them again for further action

You already wait enough time.  It is time to email Amazon UK and Amazon UK will dispatch replacement copy to you.

U cam write to customers service , usually they will refund the postage n send u replacement .

I finally got this package  after 50days

Ordered few BDs from Amazon UK in before Christmas, delivery delayed by 7 days from expected date and lodged a complaint to CS. Immediately they arrange for a replacement and courier by UPS.

Received the parcel within 3 business day and being charged RM90+ for MY custom tax, damn sakit hati as my total order + delivery is only £40+! 

can sell us the extra copies cheaper 

1.  The quality is definitely further better than theatrical edition   I don't think green tint is issue at all.  This green tint issue only become an issue of debate before this extended edition is release.  After extended edition release, no more complain    at lease I don't notice it. 

2. Extended edition got extra 3 hours compared to theatrical edition.  I not sure 3 hours is considered a lot or not in your view point.   

For standard shipping, it will be local pos malaysia.

If the initial order and replacement order also didnt reach u, better check with pos msia.

Or maybe kena tahan by custom, but u didnt realize at all / didnt receive the slip

Yes, without tracking no...its hard to check

I just called pos msia customer service, if u still want to enquire about the package..u may do so but its tedious work/hassles (no gurantee)

U need the sender assistance to provide all the shipment details (date, time, etc) and u need to fill up some forms with pos msia to launch a case.

For more info, pls call pos msia cust service for advice and guidance.

If u r facing missing packages very often, i suggest u to stop ordering from overseas without a tracking number or start lodging a case with pos msia to inform them about this. (if really too often la)

I think it's time for you to lodge complaint on package lost. 14 days after expected delivery date should be justifiable for a replacement set.

Your parcel most probably with Pos Malaysia since I-Parcel will be deliver by Pos Malaysia. I had my last parcel delivered within 14 days even to East Malaysia..

I usually choose standard shipping and my last parcel that shipped using I-Parcel arrived in less than 2 weeks to Bintulu. I need to collect parcel from local post office.

if the customs held that long, there can only be one reason: they have not finish watching your bds yet; especially the 3-in-1 combo one!  sorry, that didn't help. 

ok, there's nothing much you can do since you paid for a standard shipping; well... you pay peanuts you get monkeys!    but then again, it's a good thing. since you chose the cheapest mode why bother going through the hassle calling here & there... and if customs held your parcels but failed to inform you, then it is not your problem, right?

ok... it is your problem because you already paid for it. so when the waiting period given by amazon dues, just inform them that you did not receive them still. they'll give you an option of refund or make a replacement order. so just request for a replacement order... that's it, irregardless whether it did arrive in m'sian shore or not. with priority aka courier you can't because they can track its whereabouts. for most times, they'll use expedited shipping without charging you extra fee this time. the only drawback is that you have to start playing the waiting game once again. 

my best record so far for standard shipping was 6 days from amazon US, and that's not from a peak season/period. the worst was 2 months and 3 weeks!!! 

For your info, both standard shipping from Amazon US either MSI or I-Parcel will be delivered by Pos Malaysia. If 1 or 2 title only, they will deliver to your delivery address but if it's bigger box, then they will leave you a note to pick up from post office.

I-Parcel used to be very slow in delivery previously but seems they've improved. My last purchases during BF was delivered using MSI which's extremely slow. Sometime exceed estimated delivery a week or two..

i m just curious how in the bloody heck must the local censorship kepoh with our imported bluray???even if there r many unsuitable scenes,,,how will they able 2 cut out from the disc anyway???i just cant brain this crap

Wired.  Their changed policy? 

no point sending so many replacement orders if u r not receiving them. need to rectify "problems" with the local delivery / customs

i believe amazon can trace the package...clearly its shipped to Malaysia but failed to deliver to customer. (for "wateva" reasons)

If it is porn disc, their will confiscate.  But the problem is can their identify it? 

Years ago, when I just start order from Amazon US, at one occation, I ordered 2 BDs.

One of the BD, the cover have very sexy girl but that disc actually is Yoga disc not a porn disc.

But another disc look like very normal cover but is actually banned in many countries include our country and can considered as porn disc if based on most people judgement.

Customs officers did inspect my parcel but their only concern and inspect that Yoga disc and I saw finger print in Yoga disc but never touch another real porn disc.  At the end, their still release my parcel to me without confiscate any disc. 

This is the disc that I mentioned with normal cover but actually can considered as porn disc by many people: 

Just email JSDVD, don't hire staffs that is poor in English and those rely too much in Google Translate. 

probably got stucked at Customs because need extra processes to get permission to release the package from finas/censorship for BDs/DVDs.

since no 1 inform you about it, it will probably got stay like this, until u appoint pos msia as agent to settle this (or go settle yourself)

its very common and happens about 3 times out of 10 orders. if use DHL (they automatically settle everything on behalf)

and dont forget DECEMBER is holiday month...super slow (pos msia, ketam, censorship dept, etc) during these period of time

Usually u will receive a letter (stating your package is hold) and u will need to contact them. (to appoint them or settle yourself)

Sometimes they might also call u.

If totally nothing, u will have to take initiative to find out from them.