Yeap That's true. Luckily never happen to me.

Amazon actually won't charge us, as usual, they only will charge us when they about to ship our parcel. Thus, initially they include deposit for import duty is just let us know if they ship the whole order at once, how much import duty we need to pay Amazon. But in actual fact, that will probably not going to happen if this is too many pre-order titles in an order. Since it is really rare that pre-order titles will release at the same time.

Refund of overpayment of import duty, based on my understanding, is very rare. Only happen if there is error in computation or Amazon's information is out of date. If not mistaken, they did mentioned in their website they will refund if deposit for import duty collected is higher than actual import duty, they will refund subsequently. No sure now have they change this policy or not.

Received Dawn of the Planet of the Apes [Blu-ray 3D + Blu-ray + Digital HD] (2014) today

Dawn of the Planet of the Apes 3D edition also used black colour die-cut recycled logo case.

Received this in last Saturday.

47 Ronin / RIPD / Immortals [Blu-ray] [2011] [Region Free]



Review for all these 3 movies are not that good.

Not sure why they need to used such thick case for 3 discs only. This casing can fit 7 to 8 discs easily.

This post has been edited by low98944: Dec 15 2014, 07:50 PM

Now already run out of space to store all BDs. So, no different.

Received my replacement copy today for Guardians of the Galaxy (3D Blu-ray + Blu-ray + Digital Copy) (2014)



Now, let see the missing copy will reach me or not.

No. I will give to my brother. He seldom buy BD.

This is 2nd time in this year, priority shipping parcel also missing. Last time, the missing disc did appeared in this end but about 1 week late. I don't know is DHL's fault or Amazon's.

This post has been edited by low98944: Dec 20 2014, 05:34 PM

Actually is all happened in US. Both instances, the shipment only shown "shipment information received" then, no further news. You will know this parcel is missing if it stay like this for 2 days after all, this is priority shipping. Usually I will wait until 1 to 2 days before estimated delivery date, then just right love letter to Amazon CS, they response is fast one, will ask you want refund or replace.

The problem, I believe, is DHL staff omitted to scan that missing parcel's information into they system or totally forget to pick up that parcel.

This post has been edited by low98944: Dec 21 2014, 10:07 PM

Yeap, basically don't argue with them and just act innocent.

Try to use email only, they will usually reply with standard format answer, just like copy and paste.

Try to deal with them during 9am to 12pm our local time, during this period, your question usually answer by CS from India not US. CS from US is usually not too kind and more strictly apply the rules. Indian CS is very friendly on the other hand.

This post has been edited by low98944: Dec 23 2014, 10:07 PM

In my case, Indian CS is more friendly to me. They give me few times of free shipping (since I often use priority shipping, so free the priority shipping) as a way to compensate for my complaints.

Yes, by the time they emailed me, usually is afternoon (our local time). At that time most of the American still sleeping...

This post has been edited by low98944: Dec 24 2014, 07:38 PM

Today received by one and only Black Friday purchase.

1. Dallas Buyers Club (Blu-ray + DVD + Digital HD with UltraViolet) (2013)



2. Zero Dark Thirty (Blu-ray/DVD Combo + UltraViolet Digital Copy) (2012)



3. Piranha 3DD (3D Blu-ray + Blu-ray + DVD + Digital Copy)

For me, I want refund since I know this parcel eventually will arrive.

My BDs orders almost all shipped using priority shipping. Both me and Amazon can trace the parcels. So, when Amazon give me refund or replacement option, it didn't necessary mean the order really missing. It is partially because of the late delivery. After all, I paid for priority shipping and of course expect fastest delivery. Otherwise, what is the point of pay extra? Right?

So, some times, it is a compensation of late delivery and some time is really replacement or refund for real missing parcels which is really rare. But my last missing parcel still haven't arrive yet and already missing 2 weeks without any trace.

This post has been edited by low98944: Dec 29 2014, 11:05 PM

Happy New Year to all Blu-ray lovers!

Received today, Gone Girl [Blu-ray] (2014)

Probably become her character isn't a good example to the younger audiences.

I get mine copy of Guardians of the Galaxy 3D at US$19.99 inclusive of shipping fee at official release date. But that is special case only.

I think RM500 rule still applicable.

RM500 rule still apply after GST implementation.