Jan 9 2013, 05:07 PM
QUOTE(skan1 @ Jan 8 2013, 12:37 AM)
Seller doesn't have original receipt for the laptops she purchased.
I bought 2 units from the seller above. One broke down in 18 days.
She told me to sent it in for warranty despite I want a replacement from her.
Nevermind , I agreed with her. Now Lenovo did not fix anything and sent me back a faulty unit. This part is not her fault.
But IBM Service Center offered me a chance of a replacement unit. However, they needed the official receipt.
I contacted fie. She replied me that she doesn't have any official receipt.
Laptop buyers beware. I just want to state to you all what I have gone through for 1 month.
She will try to reassured you but words are just words, she just does nothing and is only INTERESTED IN UR MONEY.
my word of advice to all of u , get from a store which has the official receipt.
i know u buy from her bcoz of "cheap"...not bcoz of "service" or "whatever"...if she provide u a receipt...sure all ur problem settle...I bought 2 units from the seller above. One broke down in 18 days.
She told me to sent it in for warranty despite I want a replacement from her.
Nevermind , I agreed with her. Now Lenovo did not fix anything and sent me back a faulty unit. This part is not her fault.
But IBM Service Center offered me a chance of a replacement unit. However, they needed the official receipt.
I contacted fie. She replied me that she doesn't have any official receipt.
Laptop buyers beware. I just want to state to you all what I have gone through for 1 month.
She will try to reassured you but words are just words, she just does nothing and is only INTERESTED IN UR MONEY.
my word of advice to all of u , get from a store which has the official receipt.
» Click to show Spoiler - click again to hide... «
u need pay rm3x99 for local unit with that spec...but now u pay much2 lower than that...
got many other reputable seller sell same thing and can provide receipt but abit higher price tag...but seem u looking for the cheapest and prefer newbie than other senior seller....now u learn something...
receipt mention by IBM service center is receipt from shop u buy...not shop/supplier/distri receipt from their source...sometime they just need a receipt for a record and procedure purpose only before make any claim...
seller fault = bcoz cant provide u a receipt
buyer fault = bcoz buy from "newbie" seller
im here not to find other fault...i just to mention even this stock from US...u still can claim warranty here...but u must follow a procedure...some service center need receipt for claim any warranty...some service center doesnt need it...but if u want make big claim like 1 to 1 exchange, higher possiblity they will ask for receipt as a record...to record date of ur purchase...for sure receipt or invoice must got company name and a few standard template....
Quote
0.0160sec
0.55
7 queries
GZIP Disabled