Seller doesn't have original receipt for the laptops she purchased.

I bought 2 units from the seller above. One broke down in 18 days.

She told me to sent it in for warranty despite I want a replacement from her.

Nevermind , I agreed with her. Now Lenovo did not fix anything and sent me back a faulty unit. This part is not her fault.

But IBM Service Center offered me a chance of a replacement unit. However, they needed the official receipt.

I contacted fie. She replied me that she doesn't have any official receipt.

Laptop buyers beware. I just want to state to you all what I have gone through for 1 month.

She will try to reassured you but words are just words, she just does nothing and is only INTERESTED IN UR MONEY.

my word of advice to all of u , get from a store which has the official receipt.



This post has been edited by skan1: Jan 8 2013, 12:54 AM


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i know u buy from her bcoz of "cheap"...not bcoz of "service" or "whatever"...if she provide u a receipt...sure all ur problem settle...
u need pay rm3x99 for local unit with that spec...but now u pay much2 lower than that...
got many other reputable seller sell same thing and can provide receipt but abit higher price tag...but seem u looking for the cheapest and prefer newbie than other senior seller....now u learn something...

receipt mention by IBM service center is receipt from shop u buy...not shop/supplier/distri receipt from their source...sometime they just need a receipt for a record and procedure purpose only before make any claim...

seller fault = bcoz cant provide u a receipt
buyer fault = bcoz buy from "newbie" seller

im here not to find other fault...i just to mention even this stock from US...u still can claim warranty here...but u must follow a procedure...some service center need receipt for claim any warranty...some service center doesnt need it...but if u want make big claim like 1 to 1 exchange, higher possiblity they will ask for receipt as a record...to record date of ur purchase...for sure receipt or invoice must got company name and a few standard template....

your wrong on this part.

IBM Service Center wants the original Lenovo receipt , not from shop.

I double asked them. That is what they told me.

As for the service center, it was the one at KPMG.

Yes you are right, I bought it coz it was cheap. It is also my first time I purchased a laptop. I wouldn't have thought about the possibilities of this situation happening ( laptop breakdown, crappy services, no official receipt and etc). A first for everything right.

This post has been edited by skan1: Jan 9 2013, 09:30 PM

pm me best price please..please provide me the price with 1 graphic card and with additional graphic card..thanks very much

Adding 3 years warranty will cost how much bro ?.

best price pls and does the external gpu comes along?

pm all sent

Model: Lenovo IdeaPad Y500
Processor: Intel® Core™ i7-3630QM Ivy Bridge Processor (Latest)
RAM: 8 GB
Graphics: Nvidia GT650M 2GB D5
Screen: 1920x1080 15.6", FHD
HDD:1 TB + 16SSD
Keyboard: Back-lit Keyboard with Numpad (Red Color)
Optical Drive: BLURAY
OS: Win8

pm me your bestest price..can cod area bangi?

pm sent

Best price me bro with lenovo 3 years warranty.

pm sent

PM me best price.

pm sent

pm me the best price

pm sent

bro pm me best price.. tq

pm sent

Best price me bro with lenovo 3 years warranty.
*

best price for 10 units

I don't have so many stock. Anyway pm sent.