QUOTE(limeuu @ Aug 16 2023, 08:28 AM)
back to "revenue value" redemption. Based on the actual revenue ticket price, which is lately very high because of current demand more than supply.
Dear ,
We wish to update you once again that your case GTS02xx3-08/2023 is still under investigation. Thorough checks were initiated following the receipt of your feedback and our team is still waiting for reports from the departments/units involved.
Your feedback is important to us and we wish to assure you of our attention to the matter at all times.
Thank you.
Raihan,
Airlines Customer Relations
Malaysia Airlines Berhad
That's the 2nd follow up response by them after reported to MAVCOM for false advertising

but i can see that they dragging the case for as long as possible by simply sending an email that investigation is still ongoing every few days so they can reset the timer.
Maybe they will be forced to announce something or enable it back if enough people reporting it to MAVCOM
This post has been edited by a13solut3: Aug 16 2023, 10:21 AM