Hi

Just want to double check if this is true?

I called Maybank and they said that with the Amex card you get 5x treatpoint = RM1 however 7000 treatpoints = 1000 enrich miles. Compared to Maybank WMC where 5000 treatpoints = 1000 enrich miles.

Does anyone facing missing enrich miles claims for transit flight? and it is not claimable from their webpage?

e.g :
case 1 :  kCH - KL - Bangkok  Enrich miles given : KCh - KL only. When try to claim from their enrich website it says retro claims exist.

case 2: KCH - Kota Kinabalu - Bandarseri begawan (brunei)  Enrich mile given : KCH - KK only. When try to claim from their enrich website also the same message says retro claims exist.

any suggestion?

Yesterday I did go to 1U to convert both my MBB and VI points to Enrich Miles.

However the young man at the counter told me that

1. By keying any of the card number, the system will summarized the total points of all my cards.

2. So if he was to key in my MBB 2 AMEX and perform the redemption, then 7000TP = 1100 Enrich will be applied to my VI points.

3. And if he was to key in my VI number, then 4500TP = 1100 Enrich Miles including the TP earned for my AMEX 2 

So all my TP including those in my AMEX 2 account were converted at 4500TP = 1100 Enrich Miles   

I believe MBB will eventually note this "error" and rectify it in the future by deducting my AMEX 2 TP later 

The last two time I used my TP converted to Enrich Miles and got my son return flight to US on Business Class. So with yesterday conversion plus me recently used my UOB UNIRINGGIT to convert to Enrich, I have enough for a return flight to US on Business Class again  This time not giving my son the Business class ticket but to my wife as she wants to go to the US next year to visit him and I guess I have to fly economy again if I follow her 

Maybank. They shafted me on the Asia Miles 33% Bonus Miles promo though. Said I was not on the list of customers who qualified for the bonus miles, even though I applied in the first week of the promo. I suspect it was due to the large amount of miles involved that I was conveniently 'overlooked'.