Malaysia Airlines has been doing this a lot recently. 2 times they already claim my business class flight was 'cancelled' (1 via miles claim, 1 via seat upgrade bid). They claim the flight was rescheduled or the plane was changed but I'm very aware what plane they were using and the original flight was still there and the plane is the same. The first time I accepted the next available flight option because I wasn't in the rush.

The 2nd time this happen I insist they give me my original flight as it's still available and I really needed that flight. They initially did say my original business class seat was available and even printed the ticket. However few hours later they u turn and downgrade me to economy seat. They did compensate me with one equivalent business class flight though, redeemable within next 6 months. Still I wasted 3 hours panicking about my schedule because of this last minute 'cancellation'.

I suspect MAS still continue to oversell business class tickets and will kick out those who redeem on miles or on a cheaper option by first telling the flight is rescheduled or cancelled, hoping you accept the change.

This post has been edited by Mixxomon: Sep 2 2025, 05:17 PM