QUOTE(Gen-X @ May 1 2014, 10:04 AM)
Below is part of what I just posted in
my Facebook Page: I have like 30,000 Reward Points with my HSBC VS. HSBC claim they have the best Enrich Miles Redemption at 3000 Reward Points = 1000 Enrich Miles. Therefore, based on these figures, I should be able to redeem for 10,000 Enrich Miles.
I asked the CS rep to redeem all the points to Enrich Miles, I was told that I could only redeem for 1000 Enrich Miles (and got to do it online)!!!
I am really pissed off with HSBC and I am seriosuly considering to cancel my HSBC VS soon.
On another note: will there be an Enrich Mid Year Sale this year?
HSBC Credit card rewards are pretty crap, and the conditions annoying.
Eg. Lounge access limited to certain amount of people (impossible to know what number has been reached anyway)
I haven't used my HSBC Premier MC for a long time, collecting dust at home!
Not to mention need to spend RM12K for RM50 voucher which the last 2 times they sent me the wrong vouchers compared to what was requested online. Need to go to HSBC branch each time to return and credit the points.
Didn't even bother last times as no HSBC nearby
This post has been edited by rjb123: May 2 2014, 01:16 AM