I bought a Radeon card from this guy and back then he has a members store. I tried to call him but couldnt get through. Who know his contact details, please kindly pm me. I wanna RMA that Radeon card as it's fried up this morning

I got no receipt/invoice or waranty card

Please assist me by pm his valid contact details. I cant get hold on him via his mobile number.

or if shinnyao if u reading this kindly pm me your contact info

But no hope coz last on9 was on 21st November 2005 - 03:15 PM

Thanks in advance

This post has been edited by bioweapon83: Mar 14 2006, 03:04 PM

Nobody can help me? Anyone from admin? Coz this guy got an Elite status. I just couldnt get thru with the number I have (nombor yang anda dial tidak dapat dihubungi)


I found out that card is from SDS-Scanart Data System Sdn Bhd at Lowyat Plaza 4th. Will try to RMA with them. If they need an invoice, definitely I need to find Shinnyao

This post has been edited by bioweapon83: Mar 15 2006, 04:01 AM

Try looking for shinnyao's details from the other forumers that have dealt with him. You can find them here at his Trades List: http://forum.lowyat.net/index.php?showtopi...67&#entry456467

On our side, i'm sorry but we don't have any stored information on shinnyao. Everything was deleted along with his member store.

if the card has more than 1 year warranty can straight go to scan art.

Thanks guys for reply.

I just called up Scanart and they said yeah I can RMA with them. Lucky of me as I bought it in Mac 2004 and got 2 years warranty. This is the last month. Will update here if I manage to claim RMA. Hopefully can claim coz I am so broke to afford a new one

please do update us, wether u could rma the card without the invoice.

Sure I will. Dont worry. I will drop by LYP this Friday or Saturday maybe.

I managed to get RMA for the card. But according to the Scanart's staff not sure they will charge me or not

Finger crossed and hopefully manage to get it RMA

last time..i go rma without invoive...coz my bad ....they charge me rm20 to print it back(Viewnet)then can rma...

This post has been edited by amirsubhi: Mar 19 2006, 05:07 PM

I am not sure about that because Viewnet is a dealer but Scanart is an authorized distro. So I am not sure is this applicable. Will call them up maybe next week and check out. Will keep update here

Rm 20 it's ok lah! i wouldnt mind the 20 if get a new one! ^^

as long the sticker still intact, then they will no prob to claim waranty/ get RMa

There's also a shinnyao in LELONG.COM. He's a verified member over there registered since June 2002. (I'm not sure if he's the same person u looking for... but same name...)

You can get his contacts from HERE.

Try visit Scanart with ur unit, and lets see if they can help you LYP 4th floor

Thank you very much. Will contact him 2mrw and see whether this is the same Shinnyao.

Already did and they will let me know if they gonna charge me on this

This post has been edited by bioweapon83: Mar 28 2006, 03:52 AM

I already got back mine card. The showroom assistant told me they have replaced the unit but i doubt it.

They have changed the heatsink and the fan which already burned. Everything was still under waranty so no charges applied. and glad to get it back and running well now.

I will keep this thread a few more days and will close it.

This post has been edited by bioweapon83: Apr 5 2006, 02:00 AM