Toys Revoltech, Figma, PlayArts, Figutto V7, Enter the Japanese action figure
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 Dec 20 2012, 03:02 PM
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#1
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Junior Member
19 posts Joined: May 2008   
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Dec 20 2012, 04:34 PM
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#2
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Junior Member
19 posts Joined: May 2008
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expect a troll for this uncle soon ...
like how they did for revoltech woody last time..  |
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Dec 24 2012, 11:41 AM
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#3
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Junior Member
19 posts Joined: May 2008
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very bad customer service from hlj.com ... bad comm skill .. bad email handling ...
i received an email like this... QUOTE "This message is a final warning to let you know that your HLJ order (shown below), which has been reserved for you for over a week, is about be cancelled due to lack of payment. " is a final warning ... << wow .. they warned me ... QUOTE "IMPORTANT: Payment for this order has now been overdue for at least five days. If payment cannot be completed in the next three days, this order and any other orders you have placed with us will be cancelled, and your order privileges suspended and your account locked. If special circumstances are preventing you from completing this payment, it is important that you contact us at trouble@hlj.com to discuss the matter and avoid having your order(s) cancelled." they gave me an ultimatum too ... i felt this more like a threat to myself ... sheeshhh... and the funny thing is ... this is their own mistake ... i've made 3 orders from them ... this email i received is the 1st early order i made last week... all in stock items.. not preorder or backorders ... they failed to charge my card, so i update my card details again ... then, it's pending for processing since last week ... the later 2 orders i made this week, to add into their warehouse... they successfully charged my card without any problem ... now today, i received this email pulak ... final warning .. failed to charge my card.. bla bla... this shows how poor they managed handling of orders ... already updated my card since last week, they should have just charge the pending 1st order i made ... instead they did for 2nd and 3rd orders without problem .. and failed again for the 1st order ... and warned me about it?? already rage-email them ... see how it goes ... really2 bad service .. |
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Feb 19 2013, 09:21 AM
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#4
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Junior Member
19 posts Joined: May 2008
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Feb 21 2013, 10:40 AM
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#5
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Junior Member
19 posts Joined: May 2008
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figma.. then chogokin.. then rah ... maybe next will be Hot Toys Saber
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May 29 2013, 04:13 PM
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#6
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Junior Member
19 posts Joined: May 2008
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sudah in stock at xl-shop
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