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 Celcom iPhone 5s Discussion Thread | V3 , Package details available

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fizzy15
post Jul 29 2013, 05:29 PM

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Just come back from celcom semarak for nano lte sim card and was inform by the celcom rep there.. They cannot issue lte card due to lte problem.. They just received email to stop issuing lte card and only give 3g card. When i ask when shall the card can be ready.. She has no answer and ask me to come back again.. Really not satisfied with celcom answer. Do they think i can come every day just to ask for the card? Then i call 1111 and ask them when can i get the card. They also dont know. Wow.. Is this company sell pisang goreng or what???
fizzy15
post Jul 29 2013, 08:54 PM

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QUOTE(chokia @ Jul 29 2013, 06:44 PM)
pisang goreng satu.
Can anyone confirm you can hotspot with your LTE?
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My opis mate using celcom lte with ip5. No problem
fizzy15
post Jul 30 2013, 11:49 AM

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From: bb bangi


QUOTE(fizzy15 @ Jul 29 2013, 05:29 PM)
Just come back from celcom semarak for nano lte sim card and was inform by the celcom rep there.. They cannot issue lte card due to lte problem.. They just received email to stop issuing lte card and only give 3g card. When i ask when shall the card can be ready.. She has no answer and ask me to come back again.. Really not satisfied with celcom answer. Do they think i can come every day just to ask for the card? Then i call 1111 and ask them when can i get the card. They also dont know. Wow.. Is this company sell pisang goreng or what???
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OMG.. just got back from sunway blue cube and got lte card.. no such problem like semarak.. ape dah jd celcom?
fizzy15
post Jul 30 2013, 03:05 PM

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QUOTE(JayC75 @ Jul 30 2013, 01:08 PM)
no need change sim card, just go celcom and said u wan activate LTE, u current 3G sim card is sufficient. By using existing 3G sim card, u can go roaming also unlike the 4G LTE sim card which they will cancel u roaming.

I don understand why so troublesome in the first place came out with dedicated 4G sim card and now normal 3G sim can use.
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then y celcom doest mention it to us.. or publish it.. maybe letih puasa ni
fizzy15
post Jul 30 2013, 03:42 PM

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QUOTE(JayC75 @ Jul 30 2013, 03:29 PM)
pp just don read..that the sad fact..
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call center doesnt know. rep at dif blue cube also doest know. public lagi laa..
fizzy15
post Jul 31 2013, 07:17 PM

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QUOTE(fizzy15 @ Jul 30 2013, 11:49 AM)
OMG.. just got back from sunway blue cube and got lte card.. no such problem like semarak.. ape dah jd celcom?
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got the sim yesterday at +- 10 am sunway blue cube, until now still not being activated.. call 1111 for update and each csr asking the same question all over again like no record of the problem im calling. is this the level of excellent they winning. really disappointed with CELCOM..

where should i report.. celcom customer service is useless. it said ' saya akan semak ' each time i call..


fizzy15
post Aug 2 2013, 07:08 PM

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From: bb bangi


QUOTE(fizzy15 @ Jul 31 2013, 07:17 PM)
got the sim yesterday at +- 10 am sunway blue cube, until now still not being activated.. call 1111 for update and each csr asking the same question all over again like no record of the problem im calling. is this the level of excellent they winning. really disappointed with CELCOM..

where should i report.. celcom customer service is useless. it said ' saya akan semak ' each time i call..
*
Day 4. Lte card still not activated. Went back to sunway n still nothing. Regarding simless lte they inform still cnnot be done... Not in system.

What to do? Malaysia cam ni laa

 

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