Fyi data usage cycle is different with call/sms billing cyle. Just found yesterday. After check via  celcom online service web.There got option to check data usage.. Like me , my bill cycle every 3rd  every month but my data cycle is 18th to 18th

I went from DiGi to Celcom First + mAdvance 3GB.

My FUP states its 5gb Broadband plan.

Upon calling them and telling about my problems. Apparently they have two systems running concurrently. 1. My actually mAdvance 3GB which have 1gb left. 2. 5gb broadband plan which I assume is their old plan.

They can't sort out the speed throttling of my account now. Have to wait 3-7 days, which means I'm stuck with slow internet because of their f***ing blunder. I'm really losing faith in Malaysia's telco. When I said that I'm not satisfied with the way things are going because:

1) I had a billshock of 850 and 600 and they barred my line. Twice. My credit limit is RM200. Well done.

2) Going to Melaka will net me 1gb a day usage on average while just browsing.

3) They capped my account data at 2.5gb forcing me to purchase another package (500mb) to get it started again. I thought I was past my 3gb limit. The process can't be reversed.

Celcom's customer service really have no idea what they are doing. Almost all the people I'm talking to aren't well-versed with what I'm inquiring.
So where  do I go? The only option is probably Maxis Surfmore 75. But even Maxis has its problems, unless someone says no.

I ported out of DiGi simply because their phone line was dodgy. By the third time I failed to called my wife when it was urgent, (I was outside and in Kelana Jaya) I decided to opt out. To me, the telephone line should be pristine. Data is secondary.

Yeah, that's probably the best option right? I don't have problems with Celcom's line though.

The Plan Still Available ?

@ccmd Yes I tried monitoring my usage using an app and Onavo's app. Both recorded usage as I expected it to be and FAR from what Celcom's amount.

Yeah, I made the mistake of adding 1GB for RM15. Bad news. The speed throttling is still there and I'm stuck with 1.7GB of Internet usage that I can't finish because of the slow speed. Blasted them again for on Sunday. I think I'll give it one more month. So far, every month in my three months brought me problems with their sucky usage tracking, customer service and bill shock. Their CS do not know how to rectify the problem, better I just talk to the wall. That's about the same progress I get from Celcom. Will have to think of where to port out next. Sigh.

Yeah, I'm not taking any plans now. I was suffering with digi's 2 year plan hahaha. I'll probably jump ship to Maxis Surfmore75. No plan of course.

Well, I just got a call from Celcom and they admit that their data tracking was problematic. They gave me 4.3 GB of data for my usage. Since my billing cycle ends on the 8th I requested for 1GB to be used this month and the rest on the next month. This was on the phone. Now I got my speed back. But looks like I just have 1GB to use while my actual usage left is actually 1.570MB. And they're still putting me on a 5GB old plan and not on the new 3GB plan I paid for.

Sigh, at least I have my speed back. I have no idea if they are ever going to put me on the 3GB plan. As much as I like a 5gb plan, the data tracking is horrendous. I get speed throttled for using less than 2GB actual data.

guys, just bought myself an Iphone 5.
is it worth it to add another year to the apple care?

can i change my postpaid plan to prepaid without need to go to celcom centre?

Hey guys, have you received MMS from Celcom just now?!

Only support
2600MHz?

Lol like i said the CEO cannot commit to attend to the launching ceremony on 18th as he is either busy with his music or transferring his wealth to oversea before pakatan government replaces him with someone else after the election.

The latter is making a lot of sense.

There is communication about this last week. I don't know why they postponed it.

so iPhone 5 users won't get it yet?

Probably later weileong. So they cap the speed at 50Mbps?