There is no such thing as MAXIS set taken out from factory . Staff purchase I believe as I got mine for RM1.3k from a friend inside . Disadvantage is the unit WILL be registered under the staff's name upon receiving and u can forget about sealed unit . And MAXIS only have SME units . nothing else . Take some pic and post it here . Give an excuse your family member wants it and not u eg your uncle or aunty and they dunno how the "color" of the phone looks like as they only seen 1 .

P/S : He is right if he says from factory , alot of replica factories in China