Just got the RE-15! May I know why does my screen sets the brightness itself whenever I switch programs ( from dark to light ) with backgrounds. How do I disable this?

Sent my serial

Hello Prince J,

I've been monitoring the temperature of the RE-15 i just bought and whenever I play Dota 2, it's around 60+ for the laptop's temp. But today I find it around 73+ when it's not even 10 minutes of the game. Is it normal?

Using Speedfan for this reading.

This post has been edited by ~@Sharks@~: Jan 5 2014, 11:02 PM

Oh okay that explains it... But under Temp 1 in speedfan, is that for CPU? What are the cores then?


Attached thumbnail(s)

Okay thanks for the help

Playing Dota 2... Was wondering if it's normal... Recently reached 70 degrees + (CPU) .... But I shouldn't be worried since it's normal right?

Any of you guys using a keyboard cover for 15.6" and above? I can't seem to find any for sale ... My keyboard tend to get dirty no matter how hard i clean my hands and keyboard ... >_>

Guys any of you having black stains on the palm rest. Mine so fast having stains already :'(

Hey Prince J,

Is it normal to hear buzzing sounds near the speaker on the RE-15? When I bring my ears up close, there's this high pitch buzzing sound at the speaker. And also does Illegear sell laptop sleeves? Would really like to get one from you guys.. More convenient to carry around

This post has been edited by ~@Sharks@~: Mar 4 2014, 11:27 PM

Hello,

I have gotten the RE-15 from them around January this year and everything was going fine. Around April if I remembered correctly, the fan had some grinding noise and it happens occasionally so I had it checked. Serviced it and everything was fine. After sometime the grinding happened again. I knew there was a problem with the fan, so I emailed them and ask. Support services claim it was normal. So, I told myself it is fine since they insisted that my fan is in good condition. After a month or so around May, it started vibrating and making a huge lot of noise. Now I'm 100% sure its not normal. Emailed them with a video attached and the still claimed that it's normal. I insisted that they check it out themselves so I had a meet up with them @ Starbucks . Marc came and check over it and said there was nothing wrong. But let me ask you guys a question, if there was something not righy about your laptop, you would definitely know right? I insisted that he take it back to their centre to check and he said he would charge Me if there weren't any problems. So I agreed. They took it back and changed it without any questions . I was satisfied with their services so no complaints .

Once ive gotten it back, decided to run it and just do some gaming . After that the graphic card decided to update. Let it run and boom, an error occurred. Blue screen from Microsoft and laptop kept shutting down and turning on after a second. Emailed them and they picked up the laptop for servicing. Processor was the problem , so they've changed it. They also stress tested it.

I was finally able to collect the laptop today so decided to test it again with dota 2. Played an hour, had some issues with 100% disk( since a while ago but programs installed are all for work n steam games ) but was satisfied. Just recently, I opened up dota 2 to just watch a game and the same thing occurred again. Now I'm really really frustrated cos all my work is inside and I have not been able to use my laptop for nearly 3weeks +. Is 1-1 exchange available for such cases? I really expected more from illegear since it's custom built laptops but my experience with their laptops has been very depressing and frustrating...

This post has been edited by ~@Sharks@~: Jun 16 2014, 09:27 PM

I have used the original Nvidia software provided by the laptop to update the driver. Yes I do know that but the same problem occurring in the same program is just really annoying. I do not think this is a coincidence. I really feel that there is something faulty with the laptop .

I do not remember the version but I think its 338.xx

This post has been edited by ~@Sharks@~: Jun 16 2014, 10:38 PM

I am not able to send details of the programs running as the laptop would not start. Same thing occurring like the previous problem due to the processor. My files are all on desktop containing my assignments and notes. I really really hoPE that there wouldn't be any problems occurring anymore. Problems started during arnd April ( start to notice) and from May till today I am not able to use my laptop especially when I need it for work. I have gotten the laptop in Jan and barely even half a year, (Jan to May) I'm alrready having problems with it. I'm sure running a program like Dota 2 wouldn't be stressing the processor as much when you ran the stress test.

An e-mail had already sent to support earlier.

This post has been edited by ~@Sharks@~: Jun 17 2014, 05:19 AM

Okay, please do so. I'm curious about what's going on myself too. Nothing installed since I sent it for the fan replacement. Before that, nothing suspicious I have installed too.... When can I meet up with you guys for the pick up? Support services hasn't reply my e-mail yet.

This post has been edited by ~@Sharks@~: Jun 17 2014, 02:34 PM