Just want to share my experience with illgear. I've bought a illgear RS-15 with some customization. In term of discount..I think I do get a lot..got a rm300 rebate, upgrade from 750GB to 1TB, upgrade on processor (from 17-3610 to i7-3720).
At the beginning I also worried about sending up the laptop via courier. So pick it up myself at Johor. They are pretty considerate since they wait me up until around 11pm or so.
After a while my laptop got a problem. I forward my problem to the illgear support team and trust me their respond is fast. So I sent it out to them in Johor via courier. It took them around 1 week or so to repair it since it is a major problem. They change my motherboard and graphic card and I still got a valid warranty. They sent out my laptop via airpak courier in box full of padding.
All in all I do like their service. They are willing to explain everything and their respond is also fast (In my experience, if I compare to some shops, it would take them about a month or so to repair problems even simple problem like windows problem.yes..maybe they got a lot of laptop/computers to fix and that is where illgear is at advantage. They concentrate at their product so minimize time.)
If you are looking at customization laptop I would suggest Illgear compare to shops for sure.
p/s: i'm not paid by illgear to say all this I'm one of their valid customer.
CLOSED, CLOSED
Dec 5 2012, 07:05 PM
Quote
0.0195sec
0.32
7 queries
GZIP Disabled