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TSPrince J
post Jul 16 2013, 10:04 PM

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Hey guys,

The ferrari red is actually a very stable red but not chili red. It's a red between medium red to dark red. The red in the picture (on our facebook) is bit darken due to insufficient light.

Similar to this.

user posted image

This post has been edited by Prince J: Jul 16 2013, 10:10 PM
TSPrince J
post Jul 16 2013, 10:08 PM

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QUOTE(kelvinkhaw01 @ Jul 15 2013, 02:35 PM)
what is the diff for ILLEGEAR RE-13 Pro version and non-pro version??

Been lurking around in this thread, saw someone wrote about the non-pro version might be cheaper.  icon_rolleyes.gif
*
Hi kelvinhaw01,

There is no RE-13 non-pro, we named it "pro" because it's a perfect portable machine for professionals.

It has IPS Full HD screen, powerful processor and GPU, dual msata but weighs a mere 2kg.

This post has been edited by Prince J: Jul 16 2013, 10:13 PM
TSPrince J
post Jul 16 2013, 10:11 PM

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QUOTE(raymondtong94 @ Jul 15 2013, 08:47 AM)
have some questions about the customization. is there any charges for P177SM model request and are they allowed to be painted? and will black colour comes as a new option for it?
*
Hi Raymondtong94,

I thought you are gonna order this model next year? Yes we can change the color.
TSPrince J
post Jul 16 2013, 10:26 PM

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QUOTE(johuru93 @ Jul 16 2013, 08:21 PM)
U better lodge a complaint lols so that other users don't get them lols. Not many people will purposely take out the wireless card to check lols, and might send it back.
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johuru93,

yours should be covered with the sticker as well, all our WLAN modules are covered with sticker because the antenna pins are easily loosen up. That shouldn't affect the WLAN card detection in windows because our sticker only covers the pin but not the WLAN module connector.

This post has been edited by Prince J: Jul 16 2013, 10:34 PM
TSPrince J
post Jul 16 2013, 10:31 PM

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QUOTE(ichin1 @ Jul 16 2013, 09:06 PM)
hmm. if only the illegear words on the panel was white as shown in the website. sad.gif red was going to be my choice seeing how good it looked. but maybe i have to rethink now. still got time to think though. biggrin.gif
*
Hi ichin1,

Our logo is bright silver color on the red back cover, our facebook picture is bit darken and we are thinking to delete it to avoid misleading.
TSPrince J
post Jul 16 2013, 11:08 PM

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RE-15 & RE-17 idle temperature constantly moves between 45C and 60C with the fan kicking in at the high ends.

TSPrince J
post Jul 17 2013, 03:29 AM

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QUOTE(Mr.Docter @ Jul 16 2013, 02:04 PM)
user posted image
*
Note: The red color was not presented correctly in the photo due to low light, the real red back cover is brighter.
TSPrince J
post Jul 17 2013, 11:47 AM

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QUOTE(keyzjh @ Jul 16 2013, 11:33 PM)
Also, is there a possibility of ordering an Illegear with touchscreen on it? Sounds ridiculous now, but may turn out to be useful in the future
*
Hi keyzjh,

No plan yet so far unless we decide to join tablet market.

QUOTE(Liuteva @ Jul 16 2013, 11:41 PM)
Haha, I wish for backlit keyboard upgrade for RE series. tongue.gif

Possible?
*
Not possible unfortunately.

QUOTE(Liuteva @ Jul 17 2013, 11:19 AM)
Not that transparent sticker lol.

I mean the sticker with date and year below card, 1 small tail of that sticker covered the socket pin.
*
I see. Ok noted that.
TSPrince J
post Jul 17 2013, 11:33 PM

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QUOTE(johuru93 @ Jul 17 2013, 06:21 PM)
I have a question lols.

If my warranty has expired, and there are some minor parts say my battery pack or adapter is not usable anymore,

Does illegear sell/service these replacements?

I mean for other things like ssd/hdd/ram/processor we can replace it ourselves.
But battery packs and adapters or even display screen or speakers would be hard.

Of course, there will be a service fee . I just want to see if there was such availability.

If possible, i would like to see the price chart on the repairs for such components.
*
If your warranty has expired, we can still sell spare parts to our customers. No servicing fee when you buy the spare parts from us, but we charge when we provide on-site support for out-of-warranty machine.
TSPrince J
post Jul 17 2013, 11:35 PM

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QUOTE(syafri88 @ Jul 17 2013, 07:37 PM)
After reading what SATA RAID is gonna be good for, I decided not to implement the RAID. I have another,unfortunately need a repair, Plextor 512GB. I need the space unfortunately.

What are RAIDS good for anyway? Data Stripping and Data Mirror are the one that is the most commonly use right?
*
Raid combines multiple storages into a logical unit. Why don't you raid them up if you always transfer your files from one drive to another?

This post has been edited by Prince J: Jul 17 2013, 11:37 PM
TSPrince J
post Jul 19 2013, 11:53 PM

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QUOTE(Liuteva @ Jul 19 2013, 06:35 PM)
Change your wallpaper to black. Check any white dot.
*
Syafri88,

If you are using our wide gamut display the chance of getting dead pixel is very low because those panels we use are qualified A+ grade from AUO.

The normal matte display from factory is A grade and there is low possibility of getting one dead/lit pixel.
TSPrince J
post Jul 21 2013, 02:28 AM

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QUOTE(parasquid @ Jul 21 2013, 02:01 AM)
I have the wide gamut display (RE-15) and I have two green pixels lit up when on a black background sad.gif

I didn't buy the warranty for the dead/lit pixel thingie.

I'm still writing up my review for the laptop and that's one of the things I really am a bit disappointed with (that, plus the placement of the trackpad which I can't really do anything about)
*
Hi parasquid,

Can I have your order number and serial number so I can assist you further?
TSPrince J
post Jul 21 2013, 02:45 AM

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Some samples of RE-17 with Mercedes-Benz Premium Silver colored back cover, will upload Ferrari Red samples soon:

user posted image

user posted image

This post has been edited by Prince J: Jul 21 2013, 02:48 AM
TSPrince J
post Jul 22 2013, 11:44 AM

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QUOTE(Prince J @ Jul 21 2013, 02:45 AM)
Some samples of RE-17 with Mercedes-Benz Premium Silver colored back cover, will upload Ferrari Red samples soon:

user posted image

user posted image
*
Well I received a few inquiries about the ILLEGEAR logo whether it's a lasercraft nameplate/ decal.

It's actually an automotive paint material covered UNDER the coating so it's extremely durable. The color is changeable.
TSPrince J
post Jul 22 2013, 04:28 PM

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QUOTE(Liuteva @ Jul 22 2013, 12:22 PM)
You mean the logo color changable?
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Yes and custom color service will be available soon, you can choose any color you want. (e.g. Porsche 911 blue)

You name it we get it.
TSPrince J
post Jul 23 2013, 11:46 AM

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QUOTE(syafri88 @ Jul 23 2013, 04:03 AM)
Huh, I don't have that GTX sticker. Where did they put mine?
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syafri88 RS series and RX-17 don't have GTX sticker coming along.
TSPrince J
post Jul 24 2013, 10:20 PM

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QUOTE(kelvinkhaw01 @ Jul 24 2013, 06:48 PM)
Dec 4 2012 quote...==

Now edi july2013.....haha almost kena poison d...but think tiok SC only available in Johor/SG....if reli got issues need send repair  ohmy.gif need ship there...
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Hi kelvinkhaw01,

We do not have physical service center at Penang at the moment unfortunately, our facilities only located in KL and Johor areas.

We provide next-day pickup (free) and mail-in service (free) for users reside in other areas of Malaysia when they want to claim warranty.
TSPrince J
post Jul 25 2013, 12:31 AM

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QUOTE(Areas Elysian @ Jul 24 2013, 11:04 PM)
Does your warranty cover accidental damages like Dell does? aka water/drops/cracked LCDs etc?
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No plan to implement this at the moment but we can sell spare parts at very reasonable prices especially the LCD.
TSPrince J
post Jul 25 2013, 01:43 PM

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QUOTE(Amal @ Jul 25 2013, 12:01 AM)
user posted image

user posted image
Finally... brows.gif
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Hi Amal,

Do a review? biggrin.gif

By the way, note Amal opted for removing ILLEGEAR logo so there is no logo on the lid.
TSPrince J
post Jul 25 2013, 11:29 PM

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QUOTE(bugb34r @ Jul 25 2013, 11:13 PM)
Guess which part of "organ" that made this beast run a little bit faster? tongue.gif

user posted image
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Hi bugb34r,

A plextor SSD. I would suggest you to remove battery before doing any modification.

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