This company is fckin crap, I had my boxes shipped April 2014 (important stuff, thought to do some business) on a good friend's recommendation (hence I didn't bother to do any review checkups).
Either my friend's standard is below par or she was extremely lucky, I was out of luck.
They were so 'helpful' and 'extremely nice' during the delivery of the boxes for packaging in my house in london. But I waited 10 years for the boxes to reach me. (Didn't happen)
This put me out of business (lost customer's trust) because I kept trying to reach them, only managed to settle in November 2014 (i.e. had to go to port klang and collected the goods yourself). I can't even have my warm clothings for my travelling at that time and this really sucks.
One more thing, the warehouse was a disaster, i.e. they simply campak all your stuff. I saw a few boxes with items spilling out

My verdict: avoid this company like the plague.

I didn't know when exactly. But the info that I got from a friend that I asked to check with their UK guy, it was around June or was it July but they refused to deliver and there were lots of hanky panky in between until I finally managed to collect it. So, you'd better check with them directly, and I think you have to call the warehouse, and self-collect if it's already available.