Hi, recently used their service and it's a total CRAP! I actually shipped my CAR, not boxes of items which is a lot more worst. Initially I called them to picked the car up the end of June 2014 and hopefully by early August I should receive the car already. Guess what happened? Almost the end July, I received a call saying that they need my details to ship my car which I've given them waayyyy before end of June. So it means that those 2 months I have no idea what happened to my car, whereabout and all (with the engine is running or not) and I'm back in Malaysia with no control of the situation. Apparently the boss, FAKE PHD "DR" NIZAM was back in Malaysia for raya and it was a mistake that they JUST SO HAPPEN DIDN'T SHIP MY CAR 2 MONTHS AGO.

I was so mad like crazy mad and they somehow shipped the car 2 weeks after I haunt their life everyday. Guess what, up until today, I HAVEN'T RECEIVE MY CAR YET. It's been 4 months dealing with this douchebag and I even threatened to report them to UKBA (cause the boss initially used Tier 4 visa saying wanted to continue PHD but started this Pal Shipping business instead) but apparently UKBA has already pay a visit to them. So I reported to the UK Police for fraud/bad customer service (yes, in the UK if you think you pay for something not worth the money, you can report) and I really hope he'll get deported for good with a sad life.

To answer your question, yes I used their service and still not receiving my FREAKING CAR!

There was a nice shipping2malaysia agent in my area but I used them only for my boxes. Just delivered them few weeks ago and everything was smooth sailing. I regret for my whole life for not using them to ship my car.

Sorry for the late reply. Didn't get any notifications until someone PM-ed me. I received my car after 4 months, and I changed my agent in Malaysia to Mikhir World Trading, instead of using Pal Shipping's Malaysia agent; Allseas Cargo. Since I changed agent, everything went smooth sailing. Unless if your car is like sooo rare, there would be a delay when you want to query for your import tax from kastam. So it's not an agent issue. But my car was in a bad condition after almost half a year engine has not been started. Paid so much to fix them.

However, what I did to Pal Shipping to receive my car was, I literally called that f***ing NIZAM everyday, black mailing him with using his fake PHD to report to UKBA and he got damn scared initially. Then he got annoyed and I annoy his whatsapp sending messages every second when I have time just to make sure he got annoyed with those thousand notifications. He thinks he can do this to all his customers, but too bad he's playing with the wrong one here.

I thought I was the only one having this issue, so I only report to the UK Police instead of UKBA. But since a lot of people are facing the same issue, reporting to UKBA is valid now.

How I knew he misused his Tier 4 visa to start his business? His own friend told me about it. He got clean cause there's a company sponsored their licence to open a company in the UK. There must be a loophole in this situation. I hope you guys can find it and bring this company down.

Are you still in the UK? Have you received your goods?