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 Diablo issue

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TSguilt79
post Nov 25 2012, 07:33 PM, updated 13y ago

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Sifus,

Need help.. I bought a new gaming laptop Y580 and install my Diablo 3 in.

Now, for unknown reason, I can't move my mouse cursor. It still function but just unable to detect my mouse.

I'm using Steel Series Sensei Raw.
polarzbearz
post Nov 25 2012, 09:51 PM

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Do you mean that the mouse cursor is invisible, but its still functional (can be clicked / etc, such as mousing over button will highlight it)?

If so, try to switch to Windowed mode or Windowed Full Screen mode.. see if it solves the problem.
OnGx2
post Nov 25 2012, 10:27 PM

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QUOTE(guilt79 @ Nov 25 2012, 07:33 PM)
Sifus,

Need help.. I bought a new gaming laptop Y580 and install my Diablo 3 in.

Now, for unknown reason, I can't move my mouse cursor. It still function but just unable to detect my mouse.

I'm using Steel Series Sensei Raw.
*
Hello, can_net_cool speaking? brows.gif

This post has been edited by OnGx2: Nov 26 2012, 10:36 AM
TSguilt79
post Nov 27 2012, 10:25 PM

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QUOTE(polarzbearz @ Nov 25 2012, 09:51 PM)
Do you mean that the mouse cursor is invisible, but its still functional (can be clicked / etc, such as mousing over button will highlight it)?

If so, try to switch to Windowed mode or Windowed Full Screen mode.. see if it solves the problem.
*
I switch to Windowed Mode. Can move my cursor but when change back to full screen, can't.. icon_question.gif
polarzbearz
post Nov 27 2012, 11:01 PM

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QUOTE(guilt79 @ Nov 27 2012, 10:25 PM)
I switch to Windowed Mode. Can move my cursor but when change back to full screen, can't..  icon_question.gif
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How about Full Screen (Windowed) mode (or was it Windowed (Full Screen) mode)? It should work fine as it's just a maximized window without border.
jimmybcmy
post Nov 28 2012, 09:36 AM

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QUOTE(guilt79 @ Nov 25 2012, 07:33 PM)
Sifus,

Need help.. I bought a new gaming laptop Y580 and install my Diablo 3 in.

Now, for unknown reason, I can't move my mouse cursor. It still function but just unable to detect my mouse.

I'm using Steel Series Sensei Raw.
*
Change your mouse, your laptop don't support high resolution gaming mouse.
blur_jerry
post Nov 28 2012, 09:42 AM

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QUOTE(guilt79 @ Nov 25 2012, 08:33 PM)
Sifus,

Need help.. I bought a new gaming laptop Y580 and install my Diablo 3 in.

Now, for unknown reason, I can't move my mouse cursor. It still function but just unable to detect my mouse.

I'm using Steel Series Sensei Raw.
*
Upgraded to maximum 8gb RAM?
D3 consumes alot of memory especially when you have 4 players spamming skills along with the monster boss at the same time.
Try to lower / minimize the Graphic Option when the start up page is on / main page.
raventah
post Nov 28 2012, 09:50 AM

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so far im running on pentium4 3.0ghz + 3gb ddr2 800 mhz + gc 512 ddr3 256 still can run d3.. but i can only play with 2 player.. more than that will cause lagging and delay.. to overcome this i minimize the size of my d3 mode so that can reduce delay & lagging..
StratOS
post Nov 28 2012, 09:50 AM

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From: Miri, Sarawak



QUOTE(guilt79 @ Nov 25 2012, 07:33 PM)
Sifus,

Need help.. I bought a new gaming laptop Y580 and install my Diablo 3 in.

Now, for unknown reason, I can't move my mouse cursor. It still function but just unable to detect my mouse.

I'm using Steel Series Sensei Raw.
*
Already install steelseries engine?
TSguilt79
post Nov 28 2012, 09:38 PM

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QUOTE(polarzbearz @ Nov 27 2012, 11:01 PM)
How about Full Screen (Windowed) mode (or was it Windowed (Full Screen) mode)? It should work fine as it's just a maximized window without border.
*
Yes. it moves as normal but no shock. I tried on Starcraft 2. Same problem.

StratOs,

Yes. installed. got effect?

blur_jerry,

Mine is 8GB RAM...

jimmybcmy,

you're joking right? rclxub.gif

This post has been edited by guilt79: Nov 28 2012, 09:42 PM
ninjapod
post Nov 29 2012, 03:57 PM

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Hi, did you set your display so the icons and text are larger by 150%? I had similar issues when i did that. Diablo3 seems to work fine when i set it back to medium 125%.

Else you can try right click the diablo icon, properties, compatibility tab, click on "Disable display scaling on high DPI settings".

Hope this helps. Cheers.


Added on November 29, 2012, 4:06 pmHere is a link for you

https://us.battle.net/support/en/article/wi...incompatibility

Apparently it works if u set custom scaling to 149% :S

This post has been edited by ninjapod: Nov 29 2012, 04:06 PM

 

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