Hi TS, i went through few pages of your thread and found you put quite a effort to support your customer.
I interested to get a Android TV Box to replace my conventional Media Player that I bought on few years back.

Main Usage:
1) To watch HD from my NAS.
2) Streaming Kid videos from YouTube.
3) My wife to watch Korean and Taiwan show.

After some research and readings, i found this HiMedia Q5II that you offerring. Can you advise on my concern below of this product?

1) How do you handle warranty request? I from KL, and if something happen to the unit, may i know the process?
2) You mention about 30++ common apps will be pre-install by you, can you share the list and what are their purpose?
3) I believe Youtube will be install and working as the thread mention?
4) I know MangoTV covers all the China shows. Do you mind to share how can i watch Korean and TW show with the Andriod Box?
5) Does the browser in Q5II support Flash player? I like to visit sites with Flash videos...
6) Do you selling Air mouse or controller with Qwerty keyboard + touch pad?

Thank you!!

Hi Nicety, thx for the explanation.
May i know your stock availability?
I saw that Q3II and Q5II are almost the same spec, not sure about the feature and UI. Can you recommend?

Order 2 unit Q5ii on Thursday and received them on Saturday. Tested hardware and online streaming with no issue, now trying figure out how to stream from NAS.
And lots of pre-install apps not sure how they works.

Hi Nicety-

I received the Q5ii and been testing it for 2 weeks now, mainly for Youtube and Movies from NAS. But last long weekend, i tested some streaming apps that you preloaded for me.

1st comment, most of the apps are outdated and require to update (not an issue though).
2nd, is most of the online streaming has lagging and jerking issue from the pre-loaded apps. So far only PPS i found the best and smooth.

I dont have fiber internet at home, i still using ADSL due to my area was not cover by TM and dont have Fiber cable install. My service provider is Maxis and my package is 8mbps ADSL. Overall speed i do speedtest can get 5-6mbps download and 1mbps upload.

FYI, i worry WiFi cant give me a good speed. so i get a pair of 500mbps TPLink Powerline to use LAN cable to connect the Q5ii with my router.

I had followed your email starter guide to set the DNS in case the Service Providers throttle my internet streaming. But i got no luck to resolve the lagging and jerking issue from HiTV and LiveTV. So i wondering the DNS you provide is workable for Maxis or it's for TM only?

Can you please give me some advice and guidance for the issue i having?

thank you.