Yup no matter what situation, pls dont carut ur customer.yes we know,when it come to warranty claim from the oversea,there will be a lot of hassle but it can be handle properly instead of this.lesson to learn, pls buy official sony malaysian product

There always a risk involve for the buyer who bought a product from the grey market which the grey product refer to "legal goods" which are sold outside normal distribution channels by companies which may have no relationship with the producer of the goods.because of that,the seller might or might not have ability to pursue the warranty claim on behalf of his customer depending on his relationship with the oem.so,the buyer need to tolerate about the time consuming n the seller really need to find solution to quicken the process n in the same time keep a good reputation.just my singgit dua posen.
Btw,i also bought vita singapore set.paku dulang paku serpih,kata org dia pun lebih.isk

Yessss, 3 month waiting time is ampled enough to tolerate.if cant commit with the warranty claim,pls offer a solution to settle it