Hey kelvin. Been following ur dispute for awhile now. I don't condone name calling, and I definitely would support you in seeing through that you should have your ps vita returned (and maybe compensated if possible coz 3 months is a long long time) especially since not hearing any responses so far.

Myself bought some games and a PS3 set from them before but lucky got no issues (though touch wood still under "warranty"). Can't imagine what I would do if that happened.

I can only share that I have some good service experience with LYN sellers concerning returns because games come in bad packaging :

1. PBBseller - for exchanging 1 to 1 for little big planet 2 ce (due to box spell during delivery)
2. Qisahn - for exchanging 1 to 1 for Tekken Tag Tournament 2 due to box broken

Both times the sellers took about 1-2 weeks to ensure that its genuine (to be fair to them and I send them pics of course immediately after getting it) and both times they follow up promptly. For me this are qualities of good service. Even better if customer dont have to keep following up.

So good luck bro and nice walking dead plat you got there

Nice. Don't u just love it when your spouse / gf are into games as well. Take care & good luck.