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> Complaint against Playtime Electronic, tribunal complain made...

Tamamama
post Nov 22 2012, 03:19 PM

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QUOTE(cwl_ykh @ Nov 21 2012, 07:18 PM)
Forumer you are complaining against: rocket_jet

Item being sold/bought: PS Vita 3G/Wifi Value Set

Original thread link: http://forum.lowyat.net/topic/2212573

Date of transaction: 24 March 2012

Details of the complaint :
bought a PS Vita 3G/Wifi value pack from seller, and send it for warranty claim on 25 Aug 2012, until now haven't have any news from them end up being cold disturbing or harrasing them for keep asking for status which they not giving me any status on claim.

On 20 Nov 2012 call for shop owner Tim Wong for status again,  which he mention will call me for status no matter there is any status or not on 12 Nov 2012, but Tim Wong straightly told me not to call him again for status and just wait until he got answer from supplier with rude voice and hang up my calls.
On the same day i call him again to ask him properly, but he refused to pick up my calls.

Below is the SMS i received from Tim Wong after i send sms to him that he is quite rude to his customer and told him that i don't wish to bring this case to consumer rights.

[attachmentid=3167811]
And also receipt of purchase together with the claim invoice from them.

[attachmentid=3167819]

[attachmentid=3167813]
More info of the dispute complain against Playtime Electronics:

http://forum.lowyat.net/index.php?showtopic=2401495&hl=
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kudos to you TC for actually going through with the court case, i wish you luck and hope you can get your money and item back

Tamamama
post Nov 24 2012, 03:28 PM

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QUOTE(rocktank @ Nov 24 2012, 03:22 PM)
I din see the sticker U mention, but I saw there a statement stated " the warranty only valid in Singapore......", so I assume its a Sg set.
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if im not mistaken, before the vita officially launched in singapore, alot of resellers are bringing in stock from HK. perhaps you guys got one of those stock.
Tamamama
post Nov 27 2012, 04:59 PM

On my way
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Senior Member
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Joined: Sep 2010


purpose of dispute tag is for unresolved case, since this case is resolved (or close to), then there's no need for a dispute tag anymore.
Tamamama
post Dec 2 2012, 01:08 PM

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Senior Member
507 posts

Joined: Sep 2010


so are you still gonna go through with the tribunal hearing?

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