just finish reading the thread .. what i can conclude .. PLAYTIME is not PLAYSAFE when comes to after sales service

Shame on the owner .. they should do some rebranding because their shop already full of shit !!
Calling people A55Hole cant be tolerate!! .. Kalau aku la .. memang dah makan kaki tokey tu !! memang 5ial la.. pui !!

Good to hear that bro

To Playtime: Thanks for responding customer complaints and personally i think you guys need to improve after sales service and i can still accept rude attitude from time to time but to knock off customers with a profanity is just plain unprofessional

Cheers Tim

hahaha thx guys!!

Used to frequently buy from this shop 2 years ago, 1stly bought ps3, then ps3 games.. sc2, then diablo3. All pm rocket_jet 1st.. b4 i go bsc..

but recently, i went to buy gw2.. walk in customer.. I asked, how much gw2, they replied rm200. Then i replied, ehh.. ur forum write rm180 ma..? They sarcasticly replied.. u got pm me? .. I just replied. Im frequent customer. They diam diam.. like not happy like that.. sell to me at rm180.. This is replies from the workers.. Not that chinese boss..

All i can say is, train your worker properly. U famos is because of LYN only.. without LYN support.. you wont be so big.

Like father like son, this is what I can think of.

Pretty sure they got member/non-member price. They have ask buyer where they come from, for every time. This lower customer's buying experience quality because customers don't feel comfortable when get asked question like this.

1. irresponsible + rude owner
2. worthless workers

=

PLAYTIME Electronics!

Like I said early. They confirm give you back SG set by hook or by crook one since that's the item that was represented to TS. I'm sure PlayTime's lawyer got tell them how this case would go also.

what lawyer?

the set is HK yet the seller claim its SG set..

he already bite his words... even his lawyer also cant help him..

PLAYTIME Electronics is banned forever for me...

go other store better...

Hey bro, goodluck with your case.

BTW I have stop buying from this seller due to his broken promise on my Diablo 3 Collector's Edition,
Prebooked it at the standard market price but later charged me for MYR 700.00 for it.
Bullsh*t. They dont keep their promises at all.
wasted my chance to own any D3 CE.

Gamers need to be united so that this kind of seller will learned their lesson the hard way.

Hahahahaha same here, buy BF3.

I bought some games from them as well previously.
Still remember got once I asked them about the availability of the game, they told me got stock. After I drove to their shop,they told me no stock... and asked me to wait for 2 weeks...wasted my petrol and time. I rather buy online by trusted seller through postage.

My advice to Playtime owner,please do train your workers well...some of them really have attitude problems like you.

This post has been edited by Lalogi03: Nov 28 2012, 05:04 PM

like boss like worker ma is generic yo

He is so effective now because he knows that TTPM is some serious shit, he don stand a chance.

He thought every customer will wait and can't do anything, mana tau this time he hammer a nail on his own hand.

Now everyone is waiting to see if you get it or not by sat. Do update us as i got my set here also :S

yeah bro all! i am still waiting for this also hope it was real!

just finish reading from 1st page to here , by the way kelvin . did u tried direct walk-in face-to-face to his shop complain end up still got the same answer ?

phone/sms direct its not a solution, the best always is face him instead and also can see proper details and what situation on the spot .

just my 2 cents

and of course sometimes i dont like his style when asking for pricing in stock wont reply . so until now didnt deal with him before lol .

This post has been edited by deyamato: Nov 29 2012, 01:20 PM

If you really read from post 1, you should know that go to his shop is not a solution as he will give you the same answer. Many people wasted their petrol money to go his shop and back home with empty hand.

Agreed on that. Moreover, through SMS, we still have black and white. Especially those remarks
like "A-hole" & "ask lawyer to sue you!".

until now Playtime still have lots of customer .. nvr deal with them before and luckily didnt deal with them .. their after sales services is bad ..
i think even if we walk in and just asking for the game they will not entertain u ..

remember 1 phone shop in ss15,subang jaya that sells cheap mobile phone (iphone/samsung etc) .. also cust serv skill sucks!! they will not entertain u from A to Z ..

haha thx to all bro for info and suggestion but just got the pm from them, that my set is back and it is new set!