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> Complaint against Playtime Electronic, tribunal complain made...

sirknieghf
post Nov 25 2012, 06:55 PM

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QUOTE(squall_12 @ Nov 25 2012, 06:36 PM)
if i am not wrong playtime is delaying kelvin to fix his broken psvita instead of replacing a new psvita as told by playtime and sending for warranty is out of the question since is confirm HK set.
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if im not mistaken, PLAYTIME said it was SG set when ts bought the vita..so this is a whole new case here where PLAYTIME need to replace current HK set with a SG set..

so im thinking ts entitle for a new SG set not his current HK set..

ts pls confirm if this true or not..
cwl_ykh
post Nov 25 2012, 06:56 PM

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QUOTE(sirknieghf @ Nov 25 2012, 06:21 PM)
w8 so ts entitle for an SG set right? so why PLAYTIME still wanna give back the HK set..i guess PLAYTIME can exchange right now with new SG set, so why need more days??
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QUOTE(squall_12 @ Nov 25 2012, 06:36 PM)
if i am not wrong playtime is delaying kelvin to fix his broken psvita instead of replacing a new psvita as told by playtime and sending for warranty is out of the question since is confirm HK set.
*
yeah i believe so... he might wan to see if able to get bck claim unit in time or not... but since is HK set i think it will be late for that... sweat.gif
QUOTE(reiLk0rn @ Nov 25 2012, 06:41 PM)
i pn x predict smpai bLeh jd cmni...

atoyai=damn...
but in a nicer way...
*
oic bhs kelate ke bro? laugh.gif


Added on November 25, 2012, 6:58 pm
QUOTE(sirknieghf @ Nov 25 2012, 06:55 PM)
if im not mistaken, PLAYTIME said it was SG set when ts bought the vita..so this is a whole new case here where PLAYTIME need to replace current HK set with a SG set..

so im thinking ts entitle for a new SG set not his current HK set..

ts pls confirm if this true or not..
*
if the manage to get bck the claim unit i think im still get bck the HK set... if they change to new set for me i believe i will demand for sg set which they said before nod.gif

This post has been edited by cwl_ykh: Nov 25 2012, 06:58 PM
hakimlaw
post Nov 25 2012, 07:57 PM

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they must exchange to sg set cause they tipu/con/dishonest from the 1st place... mad.gif
sirknieghf
post Nov 25 2012, 08:01 PM

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QUOTE(hakimlaw @ Nov 25 2012, 07:57 PM)
they must exchange to sg set cause they tipu/con/dishonest from the 1st place...  mad.gif
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maybe ts dont want to prolong the mess..well, its up to ts as long as hes ok with it
reiLk0rn
post Nov 25 2012, 08:05 PM

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QUOTE(cwl_ykh @ Nov 25 2012, 06:56 PM)
yeah i believe so... he might wan to see if able to get bck claim unit in time or not... but since is HK set i think it will be late for that... sweat.gif

oic bhs kelate ke bro? laugh.gif


Added on November 25, 2012, 6:58 pm
if the manage to get bck the claim unit i think im still get bck the HK set... if they change to new set for me i believe i will demand for sg set which they said before nod.gif
*
hahaha, bahasa buat sendiri...
i hope u get ur vita back...
hakimlaw
post Nov 25 2012, 08:11 PM

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QUOTE(sirknieghf @ Nov 25 2012, 08:01 PM)
maybe ts dont want to prolong the mess..well, its up to ts as long as hes ok with it
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yeah...


fuhh... i respect ts for this...
cwl_ykh
post Nov 25 2012, 08:45 PM

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QUOTE(hakimlaw @ Nov 25 2012, 07:57 PM)
they must exchange to sg set cause they tipu/con/dishonest from the 1st place...  mad.gif
*
QUOTE(sirknieghf @ Nov 25 2012, 08:01 PM)
maybe ts dont want to prolong the mess..well, its up to ts as long as hes ok with it
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yeah i dun wan any trouble at all now or before... all i wan is my vita only! so hope this time will be settle properly n ended nicely notworthy.gif
QUOTE(reiLk0rn @ Nov 25 2012, 08:05 PM)
hahaha, bahasa buat sendiri...
i hope u get ur vita back...
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oic patut larr hahha thx for ur support bro! notworthy.gif notworthy.gif
kezman
post Nov 25 2012, 10:10 PM

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QUOTE(cwl_ykh @ Nov 25 2012, 01:32 PM)
thx for all the support here! after verified my set is HK set, i have called Tim, and he also admit that my set is HK set and will give try to give me a good news on my unit by tomorrow! and by hope it will be able to deliver my unit to me before the hearing on 7 Dec 2012, in worst scenario Tim mention, if he not able to give me the unit on before 7 Dec he requested to give him by 30 days start from today to deliver if still failed to give he will exchange the unit with new one! The hearing will still proceed as i hope Tim will promise this in front of the hearing later.

Thanks for all the support brothers and sister (if they really some girls gamer here ph34r.gifnotworthy.gif  notworthy.gif
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Now u sure win one.... Anybody can go to the hearing? I want to see tim face....
I remember once i called them to enquire regarding black ops.... I ask when available, then the usual where u find us? Then ask me the price, i was like wtf.... Then he hung up....
skypie
post Nov 25 2012, 10:58 PM

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wah so long nv visit dispute and games site suddenly all this comes.

What i can see now is let time settle everything

Since Ts is been promise by the sell with specific time and proceed with the hearing.

what Seller is in the wrong is 2 things-

Attitude
Dishonest


Nth much can be say and done now just give time since Ts already agree with what the seller says.

But if promise broken then further action as TS need to request Mod give a dispute tag on this matter.
mechaball
post Nov 25 2012, 11:10 PM

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Good to hear Kelvin will got true justice after all this. thumbup.gif
crasher
post Nov 26 2012, 12:27 AM

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Had a bad experience with them a few years ago. Sent my friend's ps2 to mod and ended up with broken lens, front power button came off and front panel not fitted properly.
Complained to them, they said it's not their fault. shakehead.gif Straight away i told them i'll boycott the shop. I doubt they even know how to fix things.



choki123
post Nov 26 2012, 12:34 AM

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glad that there is an outcome for the dispute... hope for the best for you TS icon_rolleyes.gif

Btw i bought my PS Vita from them also... should i consider to register my warranty as well?
They said is SG set but i knot register in Sony SG previously .
i think mine is same as TS - HK set... Hmmmmm
cwl_ykh
post Nov 26 2012, 08:12 AM

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QUOTE(kezman @ Nov 25 2012, 10:10 PM)
Now u sure win one.... Anybody can go to the hearing? I want to see tim face....
I remember once i called them to enquire regarding black ops.... I ask when available, then the usual where u find us? Then ask me the price, i was like wtf.... Then he hung up....
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depends on my luck too bro! but hope Tim managed to settle the case before the tribunal at least i dun need to take leave for that... good for both side! sweat.gif

QUOTE(skypie @ Nov 25 2012, 10:58 PM)
wah so long nv visit dispute and games site suddenly all this comes.

What i can see now is let time settle everything

Since Ts is been promise by the sell with specific time and proceed with the hearing.

what Seller is in the wrong is 2 things-

Attitude
Dishonest
Nth much can be say and done now just give time since Ts already agree with what the seller says.

But if promise broken then further action as TS need to request Mod give a dispute tag on this matter.
*
i will do if things getting worse... icon_rolleyes.gif
QUOTE(mechaball @ Nov 25 2012, 11:10 PM)
Good to hear Kelvin will got true justice after all this. thumbup.gif
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yeah bro! thx to all of u also! notworthy.gif
QUOTE(crasher @ Nov 26 2012, 12:27 AM)
Had a bad experience with them a few years ago. Sent my friend's ps2 to mod and ended up with broken lens, front power button came off and front panel not fitted properly.
Complained to them, they said it's not their fault.  shakehead.gif Straight away i told them i'll boycott the shop. I doubt they even know how to fix things.
*
wow that was real bad if it like this!
QUOTE(choki123 @ Nov 26 2012, 12:34 AM)
glad that there is an outcome for the dispute... hope for the best for you TS  icon_rolleyes.gif

Btw i bought my PS Vita from them also... should i consider to register my warranty as well?
They said is SG set but i knot register in Sony SG previously .
i think mine is same as TS - HK set... Hmmmmm
*
u can try register as it dun have any issue for them to claim the warranty for you later on! notworthy.gif
irise.ufall
post Nov 26 2012, 03:12 PM

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Actually a dispute tag shld be given to the seller now oledi since he cheated TS on the origin of the Vita.

I am not surprised if more similar cases surface. whistling.gif

Terrible customer service. shakehead.gif


MC_Amig0
post Nov 26 2012, 03:33 PM

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just sms playtime to acquired on bo2 stock..... before reading this thread...

aahhh.... after seeing this... i will not going to proceed on the purchase.

how come a seller call theirs customers ssshole??? vmad.gif

boycott playtime!!!

meanblanc
post Nov 26 2012, 04:16 PM

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Kudos to you bro...
Let those ahbeng knows that we have our own right as consumer...
Support you all the way.. rclxms.gif rclxms.gif
corrosion
post Nov 26 2012, 04:21 PM

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QUOTE(irise.ufall @ Nov 26 2012, 03:12 PM)
Actually a dispute tag shld be given to the seller now oledi since he cheated TS on the origin of the Vita.

I am not surprised if more similar cases surface.  whistling.gif

Terrible customer service.  shakehead.gif
*
does mod monitor this thread? hmm.gif

summoning Apis bruce.gif
SUSaaronsuarez95
post Nov 26 2012, 04:23 PM

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rocket jet still hiding whistling.gif
meanblanc
post Nov 26 2012, 04:30 PM

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QUOTE(MC_Amig0 @ Nov 26 2012, 03:33 PM)
just sms playtime to acquired on bo2 stock..... before reading this thread...

aahhh.... after seeing this... i will not going to proceed on the purchase.

how come a seller call theirs customers ssshole??? vmad.gif

boycott playtime!!!
*
i tot i am the slowpoke....
panz3l
post Nov 26 2012, 04:50 PM

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I bought my D3 from them also, when I went to collect my D3, maybe pasal i wore like a pasar malam man, none of the workers bother to entertain me.

Not really saying I'm disspointed with their service, but I believe their customer service can be improved.

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