Debit advice is debit card annual fee which told by cs from fb. I just got back from my home branch, the staff told unable to change to no annual fee with no unlimited withdrawal. The only way is close and open and new account but it is a lot of work. It depends on the staff will help u to do so. I cannot do it at my home branch because my IC change to different state, So I have to open account based on my IC. She said nothing she can do. Reopen account is subject to the branch too because after u close and reopen u need to provide some documents to reopen saving account. The bank in my state told me have to wait 6 months, while my home branch told me only need 24 hours to do so. I also asked how if I terminate my debit card, she said I will no longer to login maybank2u if I do so. There is no other option, as she also show me her text talk to her senior/ HQ I don't know. At least she try her best to help me. Nothing she can do. If really very care the annual fee, u may close your account. I was thinking is there any chance if I close account and open MAE account after that. Because MAE account no need to have saving account in maybank. But you have to close existing account first else the MAE account debit card will link to existing account.

may i know what SA are u holding with MBB that got charged with DEBIT ADVICE (annual fee)?

i just browse back my conversation last year with Maybank CS via Facebook regarding annual fee for ATM, was told able to terminate the unlimited ATM withdrwal subscription (RM8.48) at branch.
besides, due to reclassification of account last year, was told that the reclassification will not affect the annual fee subscription option as the subscription is following ATM card but after 1 year it shows that what the CS said is not reliable.

Is posted on Maybank 2u what kind of account it is.
Like mine I told them upfront upon opening an account I want a free basic saving account, I do not want the paid one and they told me gave me a free account.

I visited 2 branches today. Both officer said if i cancel debit card I cannot access maybank2u anymore. But u said can still browse online banking. Do u try to browse online banking after cancel card?

do u mean Personal Saver account instead? did u get ur annual fee refund? branch officer rejected the refund whereby it was charged just few days ago.

sometimes info here is more accurate than what was told by officer. why do they always like to frighten ppl. i was thinking why cancelling of Debit card will revoke the access to M2U whereby credit card users can have access to M2U without CASA with the bank. shouldn't have believe them despite they are more in person

thanks for the confirmation, without asking i would just blindly believe the branch officer that it is not refundable 😑🤦‍♂️

I had told the officer I have credit card already link with maybank2u. If I cancel debit card, I can still using credit card to create new account and log on. But she your primary is debit card, the whole online banking will be close. End up did nothing.

My problem now is home branch different town. My IC already changed to new town, so i cannot open and close at the same time. Means I have to open account in my current town then close in my home branch?  But my current town branch officer already said nothing changes if i open a new account? very frustrated. I think i better email to HQ cc to BNM get further action.

May I know your new account account numbers is same with the old account numbers?